{"id":18207,"date":"2016-08-25T16:17:24","date_gmt":"2016-08-25T09:17:24","guid":{"rendered":"https:\/\/anvilaw.com\/vi\/?p=18207"},"modified":"2022-04-15T16:32:51","modified_gmt":"2022-04-15T09:32:51","slug":"1-298","status":"publish","type":"post","link":"https:\/\/anvilaw.com\/vi\/1-298\/","title":{"rendered":"1.298. Kh\u00e1ch h\u00e0ng m\u1ea5t ti\u1ec1n, tr\u00e1ch nhi\u1ec7m thu\u1ed9c v\u1ec1 ai?"},"content":{"rendered":"(NL\u0110) – Li\u00ean t\u1ee5c nh\u1eefng v\u1ee5 m\u1ea5t ti\u1ec1n trong t\u00e0i kho\u1ea3n khi\u1ebfn nhi\u1ec1u ng\u01b0\u1eddi lo ng\u1ea1i v\u1ec1 quy tr\u00ecnh giao d\u1ecbch c\u0169ng nh\u01b0 b\u1ea3o m\u1eadt t\u1ea1i c\u00e1c ng\u00e2n h\u00e0ng \u0111ang c\u00f3 \u201cv\u1ea5n \u0111\u1ec1\u201d<\/strong><\/p>\n
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Ng\u00e0y 25-8, \u00f4ng Nguy\u1ec5n Ho\u00e0ng Minh, Ph\u00f3 Gi\u00e1m \u0111\u1ed1c\u00a0Ng\u00e2n h\u00e0ng Nh\u00e0 n\u01b0\u1edbc<\/a>\u00a0(NHNN) Chi nh\u00e1nh TP HCM, cho bi\u1ebft \u0111\u00e3 y\u00eau c\u1ea7u l\u00e3nh \u0111\u1ea1o ph\u1ee5 tr\u00e1ch khu v\u1ef1c ph\u00eda Nam c\u1ee7a NH TMCP Vi\u1ec7t Nam Th\u1ecbnh V\u01b0\u1ee3ng (VPBank) b\u00e1o c\u00e1o v\u1ee5 vi\u1ec7c m\u1ed9t kh\u00e1ch h\u00e0ng c\u1ee7a NH n\u00e0y khi\u1ebfu n\u1ea1i m\u1ea5t 11,3 t\u1ec9 \u0111\u1ed3ng trong t\u00e0i kho\u1ea3n.<\/p>\n

Nhi\u1ec1u nghi v\u1ea5n<\/strong><\/p>\n

Trong khi \u0111\u00f3, m\u1ed9t chuy\u00ean gia cho r\u1eb1ng vi\u1ec7c b\u00e0 Tr\u1ea7n Th\u1ecb Thanh Xu\u00e2n, Gi\u00e1m \u0111\u1ed1c C\u00f4ng ty TNHH MTV \u0110\u1ea7u t\u01b0 v\u00e0 Ph\u00e1t tri\u1ec3n Quang Hu\u00e2n (huy\u1ec7n C\u1ee7 Chi, TP HCM), khi\u1ebfu n\u1ea1i m\u1ea5t 11,3 t\u1ec9 \u0111\u1ed3ng trong t\u00e0i kho\u1ea3n giao d\u1ecbch c\u1ee7a c\u00f4ng ty t\u1ea1i VPBank c\u00f3 nhi\u1ec1u \u0111i\u1ec3m nghi v\u1ea5n, r\u1ea5t c\u1ea7n c\u01a1 quan \u0111i\u1ec1u tra l\u00e0m r\u00f5.<\/p>\n

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V\u1ee5 vi\u1ec7c kh\u00e1ch h\u00e0ng khi\u1ebfu n\u1ea1i m\u1ea5t 11,3 t\u1ec9 \u0111\u1ed3ng t\u1ea1i VPBank sau g\u1ea7n 1 n\u0103m v\u1eabn c\u00f2n nhi\u1ec1u kh\u00fac m\u1eafc. Trong \u1ea3nh: Kh\u00e1ch h\u00e0ng giao d\u1ecbch t\u1ea1i VPBank \u1ea2nh: T\u1ea4N TH\u1ea0NH<\/p>\n<\/div>\n<\/div>\n

B\u00e0 Tr\u1ea7n Th\u1ecb Thanh Xu\u00e2n cho bi\u1ebft \u0111\u00e3 ph\u00e1t hi\u1ec7n m\u1ea5t s\u1ed1 ti\u1ec1n tr\u00ean v\u00e0o th\u00e1ng 7-2015. Nh\u01b0ng theo VPBank, \u0111\u1ebfn ng\u00e0y 19-10-2015, NH n\u00e0y m\u1edbi nh\u1eadn \u0111\u01b0\u1ee3c\u00a0\u0111\u01a1n t\u1ed1 c\u00e1o<\/a>\u00a0c\u1ee7a b\u00e0 Xu\u00e2n li\u00ean quan \u0111\u1ebfn c\u00e1c v\u1ea5n \u0111\u1ec1 m\u1edf, s\u1eed d\u1ee5ng t\u00e0i kho\u1ea3n c\u1ee7a C\u00f4ng ty Quang Hu\u00e2n, v\u1edbi n\u1ed9i dung r\u1eb1ng \u00f4ng Ph\u1ea1m V\u0103n Trinh (k\u1ebf to\u00e1n c\u00f4ng ty n\u00e0y) v\u00e0 m\u1ed9t s\u1ed1 c\u00e1n b\u1ed9, nh\u00e2n vi\u00ean c\u1ee7a VPBank c\u00e2u k\u1ebft, th\u00f4ng \u0111\u1ed3ng l\u00e0m thi\u1ec7t h\u1ea1i c\u1ee7a C\u00f4ng ty Quang Hu\u00e2n s\u1ed1 ti\u1ec1n l\u00e0 11,3 t\u1ec9 \u0111\u1ed3ng.<\/p>\n

B\u00e0 Xu\u00e2n c\u00f2n t\u1ed1 NH \u0111\u00e3 d\u1ec5 d\u00e0ng \u0111\u01b0a s\u00e9c cho nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh \u0111\u1ec3 t\u1eeb \u0111\u00f3 \u0111\u01b0a cho ng\u01b0\u1eddi kh\u00e1c r\u00fat ti\u1ec1n t\u1eeb t\u00e0i kho\u1ea3n c\u1ee7a c\u00f4ng ty b\u00e0. \u0110\u1eb7c bi\u1ec7t, trong h\u1ee3p \u0111\u1ed3ng giao d\u1ecbch m\u1edf t\u00e0i kho\u1ea3n c\u1ee7a C\u00f4ng ty Quang Hu\u00e2n t\u1ea1i VPBank Chi nh\u00e1nh T\u00e2n Ph\u00fa, ng\u01b0\u1eddi \u0111\u1ee9ng t\u00ean tr\u00ean t\u00e0i kho\u1ea3n l\u00e0 Tr\u1ea7n Th\u1ecb Thanh Xu\u00e2n nh\u01b0ng ch\u1eef k\u00fd l\u00e0 c\u1ee7a \u00f4ng Ph\u1ea1m V\u0103n Trinh.<\/p>\n

Trao \u0111\u1ed5i v\u1edbi ph\u00f3ng vi\u00ean B\u00e1o Ng\u01b0\u1eddi Lao \u0110\u1ed9ng ng\u00e0y 25-8, \u00f4ng Ph\u1ea1m V\u0103n Trinh cho bi\u1ebft ch\u1eef k\u00fd tr\u00ean b\u1ed9 h\u1ed3 s\u01a1 m\u1edf t\u00e0i kho\u1ea3n cho C\u00f4ng ty Quang Hu\u00e2n t\u1ea1i VPBank l\u00e0 c\u1ee7a m\u00ecnh, do th\u1eddi \u0111i\u1ec3m \u0111\u00f3 b\u00e0 Xu\u00e2n \u201cnh\u1edd k\u00fd thay, c\u00f2n con d\u1ea5u do b\u00e0 Xu\u00e2n gi\u1eef\u201d. T\u1ea5t c\u1ea3 c\u00e1c l\u1ea7n r\u00fat ti\u1ec1n \u1edf VPBank sau \u0111\u00f3 \u0111\u1ec1u theo s\u1ef1 ch\u1ec9 \u0111\u1ea1o c\u1ee7a b\u00e0 Xu\u00e2n v\u00e0 m\u1ed7i l\u1ea7n \u00f4ng Trinh \u0111i r\u00fat ti\u1ec1n \u0111\u1ec1u c\u00f3 con trai ho\u1eb7c con g\u00e1i c\u1ee7a b\u00e0 Xu\u00e2n \u0111i c\u00f9ng. Hai quy\u1ec3n s\u00e9c nh\u1edd nh\u00e2n vi\u00ean VPBank mua gi\u00f9m, khi v\u1ec1 b\u00e0 Xu\u00e2n c\u0169ng nh\u1edd \u00f4ng Trinh k\u00fd v\u00e0o.<\/p>\n

\u201cB\u00e0 Xu\u00e2n c\u00f3 n\u00f3i sau khi m\u1edf t\u00e0i kho\u1ea3n xong s\u1ebd l\u00e0m th\u1ee7 t\u1ee5c \u0111\u1ed5i ch\u1eef k\u00fd n\u00ean t\u00f4i m\u1edbi k\u00fd thay. Ri\u00eang con d\u1ea5u do b\u00e0 Xu\u00e2n c\u1ea7m v\u00e0 nh\u1eefng l\u1ea7n r\u00fat ti\u1ec1n sau n\u00e0y \u0111\u1ec1u do b\u00e0 \u0111\u00f3ng d\u1ea5u. T\u00f4i ngh\u0129 c\u01a1 quan \u0111i\u1ec1u tra v\u00e0 NH \u0111\u00e3 c\u00f3 l\u1ecbch s\u1eed giao d\u1ecbch c\u1ee7a c\u00f4ng ty n\u00ean s\u1ebd bi\u1ebft ch\u00ednh x\u00e1c c\u00f3 bao nhi\u00eau ti\u1ec1n trong t\u00e0i kho\u1ea3n c\u1ee7a c\u00f4ng ty\u201d – \u00f4ng Trinh ph\u00e2n tr\u1ea7n.<\/p>\n

Lu\u1eadt s\u01b0 Tr\u01b0\u01a1ng Thanh \u0110\u1ee9c, Ch\u1ee7 nhi\u1ec7m CLB Ph\u00e1p ch\u1ebf NH (Hi\u1ec7p h\u1ed9i NH), cho r\u1eb1ng theo ph\u1ea3n \u00e1nh c\u1ee7a VPBank v\u00e0 kh\u00e1ch h\u00e0ng Tr\u1ea7n Th\u1ecb Thanh Xu\u00e2n th\u00ec ch\u01b0a \u0111\u1ee7 c\u01a1 s\u1edf k\u1ebft lu\u1eadn ai \u0111\u00fang ai sai. V\u1ee5 vi\u1ec7c kh\u00f4ng ch\u1ec9 l\u00e0 khi\u1ebfu n\u1ea1i th\u00f4ng th\u01b0\u1eddng, c\u00f3 d\u1ea5u hi\u1ec7u h\u00ecnh s\u1ef1 n\u00ean ph\u1ea3i ch\u1edd c\u01a1 quan \u0111i\u1ec1u tra l\u00e0m r\u00f5, ch\u1ee9 NH c\u0169ng kh\u00f4ng l\u00e0m g\u00ec \u0111\u01b0\u1ee3c. \u201c Tuy nhi\u00ean, \u0111\u00e3 m\u1ed9t n\u0103m m\u00e0 v\u1ee5 vi\u1ec7c v\u1eabn ch\u01b0a \u0111\u01b0\u1ee3c l\u00e0m s\u00e1ng t\u1ecf th\u00ec l\u00e0 m\u1ed9t th\u1eafc m\u1eafc l\u1edbn\u201d – lu\u1eadt s\u01b0 \u0110\u1ee9c n\u00f3i.<\/p>\n

C\u00f2n d\u1ec5 d\u00e3i<\/strong><\/p>\n

Theo nhi\u1ec1u chuy\u00ean gia NH, t\u1eeb v\u1ee5 kh\u00e1ch h\u00e0ng VPBank b\u00e1o m\u1ea5t 11,3 t\u1ec9 \u0111\u1ed3ng trong t\u00e0i kho\u1ea3n v\u00e0 nh\u1eefng v\u1ee5 vi\u1ec7c g\u1ea7n \u0111\u00e2y cho th\u1ea5y m\u1eb7c d\u00f9 quy tr\u00ecnh c\u1ee7a c\u00e1c NH \u0111\u1ec1u kh\u00e1 \u0111\u1ea7y \u0111\u1ee7 v\u00e0 ch\u1eb7t ch\u1ebd nh\u01b0ng c\u00f3 th\u1ec3 trong v\u00e0i tr\u01b0\u1eddng h\u1ee3p, c\u00e1n b\u1ed9 – nh\u00e2n vi\u00ean NH b\u1ecf qua m\u1ed9t quy tr\u00ecnh n\u00e0o \u0111\u00f3 trong c\u1ea3 kh\u00e2u nh\u01b0 cho ph\u00e9p kh\u00e1ch h\u00e0ng th\u00e2n quen,\u00a0kh\u00e1ch h\u00e0ng VIP<\/a>\u00a0r\u00fat ti\u1ec1n tr\u01b0\u1edbc r\u1ed3i m\u1edbi b\u1ed5 sung h\u00f3a \u0111\u01a1n ch\u1ee9ng t\u1eeb sau\u2026 n\u00ean r\u1ea5t d\u1ec5 d\u1eabn \u0111\u1ebfn sai ph\u1ea1m. B\u1ea3n th\u00e2n c\u00e1c NH th\u01b0\u01a1ng m\u1ea1i trong \u0111i\u1ec1u ki\u1ec7n c\u1ea1nh tranh quy\u1ebft li\u1ec7t hi\u1ec7n nay, \u1edf v\u00e0i tr\u01b0\u1eddng h\u1ee3p c\u0169ng cho nh\u00e2n vi\u00ean d\u1ec5 d\u00e3i trong quy tr\u00ecnh \u0111\u1ec3 t\u1ea1o thu\u1eadn l\u1ee3i cho kh\u00e1ch h\u00e0ng. \u201cT\u00f4i \u0111\u00e3 t\u1eebng ch\u1ee9ng ki\u1ebfn nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng g\u1ecdi \u0111i\u1ec7n tho\u1ea1i \u0111\u1ebfn NH v\u00e0 nh\u00e2n vi\u00ean NH v\u1eabn ch\u1ea5p nh\u1eadn cho r\u00fat ti\u1ec1n. N\u1ebfu x\u1ea3y ra s\u1ef1 c\u1ed1 ho\u1eb7c c\u00f3 gian l\u1eadn th\u00ec tr\u00e1ch nhi\u1ec7m c\u1ee7a nh\u00e2n vi\u00ean s\u1ebd r\u1ea5t l\u1edbn\u201d – m\u1ed9t chuy\u00ean gia NH n\u00f3i.<\/p>\n

Ngay c\u1ea3 trong c\u00e2u chuy\u1ec7n con d\u1ea5u, ch\u1eef k\u00fd c\u0169ng r\u1ea5t r\u1ee7i ro b\u1edfi NH kh\u00f4ng th\u1ec3 kh\u1eb3ng \u0111\u1ecbnh 100% con d\u1ea5u, ch\u1eef k\u00fd c\u1ee7a kh\u00e1ch h\u00e0ng, tr\u1eeb khi ng\u01b0\u1eddi \u0111\u00f3 \u0111\u1ebfn giao d\u1ecbch v\u00e0 k\u00fd t\u00ean tr\u1ef1c ti\u1ebfp. Nh\u01b0ng tr\u01b0\u1eddng h\u1ee3p n\u00e0y th\u01b0\u1eddng \u00e1p d\u1ee5ng cho kh\u00e1ch h\u00e0ng c\u00e1 nh\u00e2n. Trong khi v\u1edbi kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p, hi\u1ebfm c\u00f3 \u00f4ng ch\u1ee7 doanh nghi\u1ec7p n\u00e0o tr\u1ef1c ti\u1ebfp t\u1edbi m\u00e0 nh\u00e2n vi\u00ean c\u00f4ng ty s\u1ebd mang ch\u1eef k\u00fd, con d\u1ea5u c\u00f3 s\u1eb5n d\u1ef1a theo m\u1eabu \u0111\u00e3 \u0111\u0103ng k\u00fd. \u201c\u0110\u1ec3 h\u1ea1n ch\u1ebf r\u1ee7i ro, m\u1ed9t s\u1ed1 NH \u0111\u00e3 \u00e1p d\u1ee5ng nh\u1eadn di\u1ec7n b\u1eb1ng d\u1ea5u v\u00e2n tay\u201d – l\u00e3nh \u0111\u1ea1o m\u1ed9t NH c\u1ed5 ph\u1ea7n cho bi\u1ebft.<\/p>\n

C\u00f2n theo lu\u1eadt s\u01b0 Tr\u01b0\u01a1ng Thanh \u0110\u1ee9c, t\u1eeb c\u00e1c \u0111\u1ea1i \u00e1n ng\u00e2n h\u00e0ng nh\u01b0 v\u1ee5 Huy\u1ec1n Nh\u01b0 \u0111\u1ebfn nh\u1eefng v\u1ee5 vi\u1ec7c x\u1ea3y ra g\u1ea7n \u0111\u00e2y nh\u01b0 ch\u1ee7 th\u1ebb VIB m\u1ea5t h\u01a1n 1.500 USD \u1edf M\u1ef9, ch\u1ee7 th\u1ebb Vietcombank b\u1ecb tr\u1ed9m 500 tri\u1ec7u \u0111\u1ed3ng \u0111\u1ebfn v\u1ee5 vi\u1ec7c n\u00e0y th\u00ec ni\u1ec1m tin c\u1ee7a d\u01b0 lu\u1eadn v\u00e0o h\u1ec7 th\u1ed1ng NH gi\u1ea3m \u0111i r\u1ea5t nhi\u1ec1u. \u201cTheo nguy\u00ean t\u1eafc, kh\u00e1ch h\u00e0ng kh\u00f4ng r\u00fat ti\u1ec1n, kh\u00f4ng giao d\u1ecbch m\u00e0 m\u1ea5t ti\u1ec1n th\u00ec NH ph\u1ea3i \u0111\u1ec1n. V\u00ec th\u1ebf, c\u00e1c ng\u00e2n h\u00e0ng c\u1ea7n c\u00f3 s\u1ef1 qu\u1ea3n l\u00fd ch\u1eb7t ch\u1ebd \u0111\u1ec3 b\u1ea3o \u0111\u1ea3m \u0111i\u1ec1u n\u00e0y\u201d – lu\u1eadt s\u01b0 \u0110\u1ee9c n\u00f3i.<\/p>\n

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R\u00e0 so\u00e1t l\u1ea1i t\u1ea5t c\u1ea3 quy tr\u00ecnh<\/strong><\/p>\n

Theo \u00f4ng Nguy\u1ec5n Ho\u00e0ng Minh, sau v\u1ee5 vi\u1ec7c x\u1ea3y ra t\u1ea1i VPBank, \u00f4ng \u0111\u00e3 y\u00eau c\u1ea7u c\u00e1c NH th\u01b0\u01a1ng m\u1ea1i tr\u00ean \u0111\u1ecba b\u00e0n r\u00e0 so\u00e1t l\u1ea1i t\u1ea5t c\u1ea3 quy tr\u00ecnh n\u1ed9i b\u1ed9 v\u1ec1 qu\u1ea3n l\u00fd \u0111\u1ec3 b\u1ea3o v\u1ec7 ti\u1ec1n g\u1eedi c\u1ee7a kh\u00e1ch h\u00e0ng, c\u1ea3 ti\u1ec1n g\u1eedi thanh to\u00e1n v\u00e0 ti\u1ec1n g\u1eedi ti\u1ebft ki\u1ec7m. \u0110\u1eb7c bi\u1ec7t, li\u00ean quan \u0111\u1ebfn nh\u1eefng v\u1ee5 m\u1ea5t an to\u00e0n trong giao d\u1ecbch qua th\u1ebb, NH tr\u1ef1c tuy\u1ebfn g\u1ea7n \u0111\u00e2y, NHNN Chi nh\u00e1nh TP c\u0169ng y\u00eau c\u1ea7u c\u00e1c NH ph\u1ea3i t\u0103ng c\u01b0\u1eddng an to\u00e0n v\u00e0 r\u00e0 so\u00e1t l\u1ea1i quy tr\u00ecnh b\u1ea3o m\u1eadt. \u201cC\u00e1c NH c\u1ea7n kh\u1ea9n tr\u01b0\u01a1ng ph\u1ed1i h\u1ee3p v\u1edbi c\u01a1 quan c\u00f4ng an l\u00e0m r\u00f5 nh\u1eefng tr\u01b0\u1eddng h\u1ee3p ph\u00e1t sinh r\u1ee7i ro \u0111\u00e3 x\u1ea3y ra tr\u00ean nguy\u00ean t\u1eafc ph\u1ea3i b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i v\u00e0 gi\u1ea3m thi\u1ec3u thi\u1ec7t h\u1ea1i cho kh\u00e1ch h\u00e0ng\u201d – \u00f4ng Minh nh\u1ea5n m\u1ea1nh.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

TH\u00c1I PH\u01af\u01a0NG – T\u00d4 H\u00c0<\/strong><\/p>\n

——————<\/p>\n

Ng\u01b0\u1eddi lao \u0111\u1ed9ng (Kinh t\u1ebf) 25-8-2016:<\/em><\/strong><\/p>\n

http:\/\/nld.com.vn\/kinh-te\/khach-hang-mat-tien-trach-nhiem-thuoc-ve-ai-20160825232503227.htm<\/em><\/a><\/p>\n

(196\/1.189)<\/em>","protected":false},"excerpt":{"rendered":"

(NL\u0110) – Li\u00ean t\u1ee5c nh\u1eefng v\u1ee5 m\u1ea5t ti\u1ec1n trong t\u00e0i kho\u1ea3n khi\u1ebfn nhi\u1ec1u ng\u01b0\u1eddi lo ng\u1ea1i v\u1ec1 quy tr\u00ecnh giao d\u1ecbch c\u0169ng nh\u01b0 b\u1ea3o m\u1eadt t\u1ea1i c\u00e1c ng\u00e2n h\u00e0ng \u0111ang c\u00f3 \u201cv\u1ea5n \u0111\u1ec1\u201d Ng\u00e0y 25-8, \u00f4ng Nguy\u1ec5n Ho\u00e0ng Minh, Ph\u00f3 Gi\u00e1m \u0111\u1ed1c\u00a0Ng\u00e2n h\u00e0ng Nh\u00e0 n\u01b0\u1edbc\u00a0(NHNN) Chi nh\u00e1nh TP HCM, cho bi\u1ebft \u0111\u00e3 y\u00eau c\u1ea7u l\u00e3nh […]<\/p>\n","protected":false},"author":10,"featured_media":18219,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[27,26],"tags":[],"class_list":["post-18207","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-interviews","category-legal-media"],"acf":[],"yoast_head":"\n1.298. 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