{"id":25704,"date":"2019-12-07T15:55:44","date_gmt":"2019-12-07T08:55:44","guid":{"rendered":"https:\/\/anvilaw.com\/vi\/?p=25704"},"modified":"2022-06-08T16:04:00","modified_gmt":"2022-06-08T09:04:00","slug":"2-383-toi-pham-cong-nghe-thach-thuc-lon-voi-ngan-hang-va-khach-hang","status":"publish","type":"post","link":"https:\/\/anvilaw.com\/vi\/2-383-toi-pham-cong-nghe-thach-thuc-lon-voi-ngan-hang-va-khach-hang\/","title":{"rendered":"2.383. T\u1ed9i ph\u1ea1m c\u00f4ng ngh\u1ec7: Th\u00e1ch th\u1ee9c l\u1edbn v\u1edbi ng\u00e2n h\u00e0ng v\u00e0 kh\u00e1ch h\u00e0ng"},"content":{"rendered":"(VNM) – Theo quy ho\u1ea1ch, \u0111\u1ebfn 2020, Vi\u1ec7t Nam s\u1ebd c\u00f3 95% ng\u00e2n h\u00e0ng tri\u1ec3n khai d\u1ecbch v\u1ee5 internet banking, mobile banking v\u00e0 30% ng\u00e2n h\u00e0ng s\u1ebd tri\u1ec3n khai ng\u00e2n h\u00e0ng s\u1ed1… Tr\u01b0\u1edbc h\u00e0ng lo\u1ea1t v\u1ee5 vi\u1ec7c kh\u00e1ch h\u00e0ng ng\u00e2n h\u00e0ng b\u1ecb l\u1eeba \u0111\u1ea3o m\u1ea5t ti\u1ec1n trong t\u00e0i kho\u1ea3n th\u00ec vi\u1ec7c s\u1ed1 ho\u00e1 ng\u00e2n h\u00e0ng s\u1ebd l\u00e0 th\u00e1ch th\u1ee9c l\u1edbn v\u1edbi c\u1ea3 ng\u00e2n h\u00e0ng v\u00e0 kh\u00e1ch h\u00e0ng.<\/strong><\/p>\n

Ng\u00e2n h\u00e0ng TMCP Vi\u1ec7t Nam Th\u1ecbnh V\u01b0\u1ee3ng (VPBank) v\u1eeba li\u00ean ti\u1ebfp \u0111\u01b0a ra nh\u1eefng l\u1eddi c\u1ea3nh b\u00e1o v\u1ec1 vi\u1ec7c “l\u1eeba \u0111\u1ea3o kh\u00e1ch h\u00e0ng qua trang web gi\u1ea3 m\u1ea1o”, sau khi x\u1ea3y ra tr\u01b0\u1eddng h\u1ee3p m\u1ed9t kh\u00e1ch h\u00e0ng b\u1ecb l\u1eeba m\u1ea5t 11 tri\u1ec7u trong v\u00f2ng 2 ph\u00fat v\u00e0o ng\u00e0y 4\/12.<\/p>\n

Tuy kh\u00e1ch h\u00e0ng m\u1ea5t c\u1ee7a nh\u01b0ng v\u1eabn c\u00f2n cho r\u1eb1ng m\u00ecnh “may m\u1eafn”, v\u00ec\u00a0\u0111\u00e3 k\u1ecbp th\u1eddi b\u00e1o ng\u00e2n h\u00e0ng \u0111\u1ec3 kho\u00e1 th\u1ebb, n\u1ebfu kh\u00f4ng s\u1ed1 ti\u1ec1n kh\u00e1ch h\u00e0ng b\u1ecb m\u1ea5t s\u1ebd kh\u00f4ng ch\u1ec9 l\u00e0 11 tri\u1ec7u.<\/p>\n

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\"T\u1ed9i<\/a><\/em><\/div>\n
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M\u1ed9t kh\u00e1ch h\u00e0ng c\u1ee7a VPBank v\u1eeba b\u1ecb m\u1ea5t 11 tri\u1ec7u trong v\u00f2ng 2 ph\u00fat sau khi truy c\u1eadp v\u00e0o m\u1ed9t trang web \u0111\u01b0\u1ee3c cho l\u00e0 gi\u1ea3 m\u1ea1o trang web online VPBank.<\/em><\/p>\n<\/div>\n<\/div>\n

Trong th\u1eddi gian g\u1ea7n \u0111\u00e2y, s\u1ed1 l\u01b0\u1ee3ng c\u00e1c v\u1ee5 l\u1eeba \u0111\u1ea3o c\u00f4ng ngh\u1ec7 cao, gi\u1ea3 m\u1ea1o ng\u00e2n h\u00e0ng ph\u00e1t sinh ng\u00e0y c\u00e0ng nhi\u1ec1u v\u00e0 \u0111a \u0111\u1ea1ng g\u00e2y thi\u1ec7t h\u1ea1i cho kh\u00e1ch h\u00e0ng. \u0110\u00e2y qu\u1ea3 th\u1ef1c l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c v\u00e0 th\u00e1ch th\u1ee9c kh\u00f4ng ph\u1ea3i ch\u1ec9 v\u1edbi ng\u00e2n h\u00e0ng m\u00e0 c\u00f2n hi\u1ec7n h\u1eefu v\u1edbi c\u1ea3 kh\u00e1ch h\u00e0ng.<\/p>\n

G\u1eedi ti\u1ec1n trong ng\u00e2n h\u00e0ng, kh\u00e1ch h\u00e0ng v\u1eabn ph\u1ea3i lo gi\u1eef<\/strong><\/p>\n

N\u1ebfu \u0111\u1ed9t nhi\u00ean m\u1ed9t bu\u1ed5i s\u00e1ng th\u1ee9c d\u1eady, b\u1ea1n nh\u1eadn \u0111\u01b0\u1ee3c h\u00e0ng t\u00e1 tin nh\u1eafn tr\u1eeb ti\u1ec1n trong t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng trong khi th\u1ebb ng\u00e2n h\u00e0ng v\u1eabn n\u1eb1m trong t\u00fai, \u0111i\u1ec7n tho\u1ea1i v\u1eabn k\u1ec1 b\u00ean th\u00ec c\u0169ng \u0111\u1eebng qu\u00e1 ng\u1ea1c nhi\u00ean, v\u00e0 c\u00f3 suy ngh\u0129 “t\u00edch c\u1ef1c” r\u1eb1ng “ti\u1ec1n trong ng\u00e2n h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u1ecbnh danh l\u00e0 c\u1ee7a m\u00ecnh, m\u00ecnh kh\u00f4ng r\u00fat th\u00ec m\u1ea5t v\u00e0o \u0111\u00e2u”. Quan ni\u1ec7m \u1ea5y ph\u1ea3i thay \u0111\u1ed5i, ti\u1ec1n v\u1eabn c\u00f3 c\u00e1nh \u0111\u1ec3 bay d\u00f9 kh\u00f4ng \u0111\u01b0\u1ee3c b\u1ea1n ch\u1eafp c\u00e1nh (b\u1eb1ng m\u00e3 OTP), b\u1edfi \u0111\u00e2y l\u00e0 th\u1eddi \u0111\u1ea1i c\u00f4ng ngh\u1ec7.<\/p>\n

Theo BKAV, n\u0103m 2015, Vi\u1ec7t Nam c\u00f3 5.226 website b\u1ecb hacker x\u00e2m nh\u1eadp v\u00e0 30% website c\u00e1c ng\u00e2n h\u00e0ng Vi\u1ec7t Nam c\u00f3 l\u1ed7 h\u1ed5ng. Theo Trung t\u00e2m \u1ee8ng c\u1ee9u kh\u1ea9n c\u1ea5p m\u00e1y t\u00ednh Vi\u1ec7t Nam, n\u0103m 2015 \u0111\u00e3 ph\u00e1t hi\u1ec7n 5.898 s\u1ef1 c\u1ed1 l\u1eeba \u0111\u1ea3o, ng\u0103n ch\u1eb7n 200 website gi\u1ea3 m\u1ea1o.<\/p>\n

Ph\u01b0\u01a1ng th\u1ee9c l\u1eeba \u0111\u1ea3o ph\u1ed5 bi\u1ebfn ng\u00e0nh ng\u00e2n h\u00e0ng hi\u1ec7n nay l\u00e0 l\u1ea5y c\u1eafp th\u00f4ng tin c\u00e1 nh\u00e2n, chi\u1ebfm \u0111o\u1ea1t t\u00e0i s\u1ea3n b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m g\u1eedi th\u01b0 r\u00e1c c\u00f3 n\u1ed9i dung khuy\u1ebfn m\u1ea1i, tr\u00fang th\u01b0\u1edfng\u2026 c\u1ee7a ng\u00e2n h\u00e0ng \u0111\u1ebfn kh\u00e1ch h\u00e0ng, v\u1edbi y\u00eau c\u1ea7u ng\u01b0\u1eddi d\u00f9ng ph\u1ea3i \u0111\u0103ng nh\u1eadp t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng c\u1ee7a m\u00ecnh, v\u00e0 cung c\u1ea5p m\u00e3 x\u00e1c th\u1ef1c OTP \u0111\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea7n th\u01b0\u1edfng, n\u1ebfu l\u00e0m theo h\u01b0\u1edbng d\u1eabn th\u00ec m\u00e1y t\u00ednh s\u1ebd b\u1ecb c\u00e0i virus, m\u00e3 \u0111\u1ed9c.<\/p>\n

Ngo\u00e0i ra, c\u00f2n c\u00f3 h\u00ecnh th\u1ee9c gi\u1ea3 m\u1ea1o Facebook g\u1eedi c\u1ea3nh b\u00e1o \u0111\u1ebfn ng\u01b0\u1eddi d\u00f9ng Facebook v\u00e0 \u0111\u1ec1 ngh\u1ecb b\u1ea5m v\u00e0o \u0111\u01b0\u1eddng d\u1eabn \u0111\u1ec3 chuy\u1ec3n h\u01b0\u1edbng \u0111\u1ebfn website gi\u1ea3 m\u1ea1o. Ho\u1eb7c \u0111\u1ed1i t\u01b0\u1ee3ng th\u1ef1c hi\u1ec7n c\u00e1c cu\u1ed9c g\u1ecdi \u0111\u1ebfn x\u01b0ng danh l\u00e0 c\u00e1n b\u1ed9 c\u1ee7a ng\u00e2n h\u00e0ng, th\u00f4ng b\u00e1o vi\u1ec7c kh\u00e1ch \u0111\u00e3 tr\u00fang th\u01b0\u1edfng, \u0111\u1ec1 ngh\u1ecb kh\u00e1ch h\u00e0ng chuy\u1ec3n ti\u1ec1n \u0111\u1ec3 l\u00e0m th\u1ee7 t\u1ee5c nh\u1eadn th\u01b0\u1edfng. Ho\u1eb7c th\u00f4ng b\u00e1o th\u1ebb t\u00edn d\u1ee5ng c\u00f3 v\u00e0i v\u1ea5n \u0111\u1ec1 v\u00e0 y\u00eau c\u1ea7u cung c\u1ea5p nh\u1eefng th\u00f4ng tin li\u00ean quan \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh; x\u01b0ng danh l\u00e0 c\u00e1n b\u1ed9 \u0111i\u1ec1u tra y\u00eau c\u1ea7u n\u1ed9p ti\u1ec1n v\u00e0o m\u1ed9t t\u00e0i kho\u1ea3n kh\u00e1c \u0111\u1ec3 b\u1ea3o l\u00e3nh, ph\u1ee5c v\u1ee5 vi\u1ec7c \u0111i\u1ec1u tra…<\/p>\n

Gi\u1eefa ma tr\u1eadn c\u00e1c h\u00e0nh vi l\u1eeba \u0111\u1ea3o, kh\u00e1ch h\u00e0ng s\u1ebd l\u00e0 ng\u01b0\u1eddi “l\u00e3nh \u0111\u1ee7” n\u1ebfu kh\u00f4ng c\u00f3 hi\u1ec3u bi\u1ebft \u0111\u1ec3 ph\u00f2ng tr\u00e1nh.<\/p>\n

N\u1ebfu kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t k\u0129 s\u01b0 c\u00f4ng ngh\u1ec7, m\u1ed9t ng\u01b0\u1eddi c\u00f3 nhi\u1ec1u hi\u1ec3u bi\u1ebft v\u1ec1 c\u00e1c thi\u1ebft b\u1ecb \u0111i\u1ec7n t\u1eed, di \u0111\u1ed9ng, ai s\u1ebd d\u00e1m ch\u1eafc m\u00ecnh ch\u01b0a t\u1eebng truy c\u1eadp v\u00e0o m\u1ed9t trang web gi\u1ea3 m\u1ea1o, m\u1ed9t tin nh\u1eafn ch\u1ee9a m\u00e3 \u0111\u1ed9c tr\u00ean m\u00e1y t\u00ednh c\u00e1 nh\u00e2n, \u0111i\u1ec7n tho\u1ea1i di \u0111\u1ed9ng \u0111\u1ec3 bi\u1ebft c\u00f3 b\u1ecb \u0111\u00e1nh c\u1eafp th\u00f4ng tin hay kh\u00f4ng?<\/p>\n

Tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng c\u1ee7a VPBank ch\u1ecb N.T.M.K b\u1ecb m\u1ea5t 11 tri\u1ec7u trong v\u00f2ng 2 ph\u00fat, v\u00ec l\u1ee1 truy c\u1eadp v\u00e0o m\u1ed9t trang web g\u1ea7n nh\u01b0 gi\u1ed1ng y h\u1ec7t trang web online c\u1ee7a ng\u00e2n h\u00e0ng VPBank kh\u00f4ng ph\u00e0i l\u00e0 hi\u1ebfm th\u1ea5y. Tr\u01b0\u1edbc \u0111\u00f3 \u0111\u00e3 r\u1ea5t nhi\u1ec1u kh\u00e1ch h\u00e0ng gi\u1eadt m\u00ecnh v\u00ec th\u1ebb v\u1eabn c\u1ea7m trong tay, kh\u00f4ng h\u1ec1 c\u00f3 b\u1ea5t c\u1ee9 thao t\u00e1c chuy\u1ec3n, r\u00fat ti\u1ec1n n\u00e0o nh\u01b0ng ti\u1ec1n trong t\u00e0i kho\u1ea3n v\u1eabn kh\u00f4ng c\u00e1nh m\u00e0 bay.<\/p>\n

Trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p n\u00e0y \u0111\u1ee9ng tr\u00ean g\u00f3c \u0111\u1ed9 ph\u00e1p l\u00ed th\u01b0\u1eddng tr\u00e1ch nhi\u1ec7m thu\u1ed9c v\u1ec1 kh\u00e1ch h\u00e0ng. V\u00ec kh\u00e1ch h\u00e0ng \u0111\u00e3 ch\u1ee7 \u0111\u1ed9ng truy c\u1eadp v\u00e0o m\u1ed9t trang web n\u00e0o \u0111\u00f3 \u0111\u1ec3 l\u1ed9 th\u00f4ng tin c\u00e1 nh\u00e2n, l\u1ed9 m\u1eadt kh\u1ea9u d\u1eabn t\u1edbi m\u1ea5t ki\u1ec3m so\u00e1t t\u00e0i kho\u1ea3n.<\/p>\n

Theo Lu\u1eadt s\u01b0 Tr\u01b0\u01a1ng Thanh \u0110\u1ee9c, trong tr\u01b0\u1eddng h\u1ee3p do kh\u00e1ch h\u00e0ng s\u01a1 su\u1ea5t v\u00e0o trang web m\u1ea1o danh, v\u00e0o nh\u1eefng trang nhi\u1ec5m virus c\u00f3 kh\u1ea3 n\u0103ng b\u1ecb l\u1ed9 m\u1eadt kh\u1ea9u \u0111\u1ec3 b\u1ecb \u0111\u00e1nh c\u1eafp th\u00f4ng tin. Sau \u0111\u00f3 \u201ck\u1ebb tr\u1ed9m\u201d d\u00f9ng nh\u1eefng th\u00f4ng tin n\u00e0y \u0111\u1ec3 truy c\u1eadp t\u00e0i kho\u1ea3n, chuy\u1ec3n kho\u1ea3n, r\u00fat ti\u1ec1n\u00a0m\u1ed9t c\u00e1ch \u201ch\u1ee3p ph\u00e1p\u201d, th\u00ec kh\u00e1ch h\u00e0ng s\u1ebd c\u00f3 l\u1ed7i 100%.<\/p>\n

“Th\u1eadm ch\u00ed, c\u00e1nh c\u1eeda ch\u1ed1t cu\u1ed1i c\u00f9ng l\u00e0 m\u00e3 OTP th\u00ec c\u0169ng c\u00f3 th\u1ec3 b\u1ecb \u0111\u1ed1i t\u01b0\u1ee3ng l\u1eeba \u0111\u1ea3o ‘qua m\u1eb7t’ ng\u00e2n h\u00e0ng b\u1eb1ng c\u00e1ch kh\u00f4ng c\u1ea7n OTP ho\u1eb7c d\u00f9ng m\u1ed9t lo\u1ea1i m\u00e3 kh\u00e1c”, \u00f4ng \u0110\u1ee9c n\u00f3i.<\/p>\n

Nh\u01b0 v\u1eady ti\u1ec1n tuy t\u1eeb trong ng\u00e2n h\u00e0ng m\u00e0 m\u1ea5t nh\u01b0ng \u0111\u00f3 l\u00e0 m\u1ea5t ti\u1ec1n c\u1ee7a kh\u00e1ch h\u00e0ng g\u1eedi trong ng\u00e2n h\u00e0ng.<\/p>\n

R\u1ea5t \u0111\u00e1ng ti\u1ebfc l\u00e0 ch\u1ec9 sau nh\u1eefng lum x\u00f9m kh\u00e1ch h\u00e0ng g\u00e2y ra khi b\u1ecb m\u1ea5t ti\u1ec1n th\u00ec ng\u00e2n h\u00e0ng m\u1edbi ph\u00e1t \u0111i nh\u1eefng th\u00f4ng c\u00e1o c\u1ea3nh b\u00e1o kh\u00e1ch h\u00e0ng v\u1ec1 nh\u1eefng h\u00e0nh vi l\u1eeba \u0111\u1ea3o c\u00f3 th\u1ec3 x\u1ea3y ra. V\u00e0 v\u1edbi nhi\u1ec1u ng\u00e2n h\u00e0ng th\u00ec c\u00e1c c\u1ea3nh b\u00e1o n\u00e0y ch\u1ec9 mang t\u00ednh ch\u1ea5t li\u1ec7t k\u00ea, l\u1ea5y l\u1ec7, cho c\u00f3 ch\u1ee9 ch\u01b0a \u0111\u1ee7 t\u00ednh r\u0103n \u0111e. Ch\u1ec9 khi kh\u00e1ch h\u00e0ng r\u01a1i v\u00e0o nh\u1eefng t\u00ecnh hu\u1ed1ng c\u1ee5 th\u1ec3 m\u1edbi ng\u00e3 ng\u1eeda ra “\u0111\u1ec3 m\u1ea5t ti\u1ec1n kh\u00f4ng qu\u00e1 kh\u00f3”, th\u1eadm ch\u00ed l\u00e0 qu\u00e1 nhanh, kh\u00f4ng th\u1ec3 ng\u1edd t\u1edbi.<\/p>\n

Theo quy ho\u1ea1ch, \u0111\u1ebfn 2020, Vi\u1ec7t Nam s\u1ebd c\u00f3 95% ng\u00e2n h\u00e0ng tri\u1ec3n khai d\u1ecbch v\u1ee5 internet banking, mobile banking v\u00e0 30% ng\u00e2n h\u00e0ng s\u1ebd tri\u1ec3n khai ng\u00e2n h\u00e0ng s\u1ed1… Vi\u1ec7c c\u00e1c ng\u00e2n h\u00e0n s\u1ed1 ho\u00e1 l\u00e0 ph\u00f9 h\u1ee3p v\u1edbi xu h\u01b0\u1edbng c\u1ee7a th\u1ec3 gi\u1edbi. Tuy nhi\u00ean, hi\u1ec7n \u0111\u1ea1i ho\u00e1 ng\u00e0nh ng\u00e2n h\u00e0ng c\u0169ng c\u1ea7n hi\u1ec7n \u0111\u1ea1i ho\u00e1 t\u01b0 duy c\u1ee7a kh\u00e1ch h\u00e0ng. Kh\u00e1ch h\u00e0ng kh\u00f4ng th\u1ec3 c\u1ed1 h\u1eefu v\u1edbi t\u01b0 duy g\u1eedi ti\u1ec1n v\u00e0o ng\u00e2n h\u00e0ng l\u00e0 v\u00e0o m\u1ed9t chi\u1ebfc k\u00e9t s\u1eaft an to\u00e0n tuy\u1ec7t \u0111\u1ed1i, ch\u1ec9 kh\u00e1ch h\u00e0ng m\u1edbi c\u00f3 th\u1ec3 m\u1edf.<\/p>\n

H\u00e3y l\u00e0 kh\u00e1ch h\u00e0ng th\u00f4ng minh<\/strong><\/p>\n

Trong th\u00f4ng b\u00e1o c\u1ea3nh b\u00e1o VPBank m\u1edbi g\u1eedi \u0111i sau tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng b\u1ecb l\u1eeba m\u1ea5t ti\u1ec1n trong t\u00e0i kho\u1ea3n b\u1eb1ng ph\u01b0\u01a1ng th\u1ee9c tin nh\u1eafn tr\u00fang gi\u1ea3i th\u01b0\u1edfng, ng\u00e2n h\u00e0ng n\u00e0y l\u01b0u \u00fd kh\u00e1ch h\u00e0ng, \u0111\u1ec3 b\u1ea3o v\u1ec7 cho t\u00e0i s\u1ea3n c\u1ee7a c\u00e1 nh\u00e2n m\u00ecnh, VPBank khuy\u1ebfn c\u00e1o ng\u01b0\u1eddi d\u00f9ng l\u01b0u \u00fd nh\u1eefng \u0111i\u1ec3m m\u1ea5u ch\u1ed1t nh\u01b0 sau:<\/p>\n

Th\u1ee9c nh\u1ea5t, tuy\u1ec7t \u0111\u1ed1i kh\u00f4ng truy c\u1eadp \u0111\u01b0\u1eddng link trong c\u00e1c tin nh\u1eafn g\u1eedi t\u1edbi t\u1eeb c\u00e1c s\u1ed1 \u0111i\u1ec7n tho\u1ea1i kh\u00f4ng hi\u1ec3n th\u1ecb th\u01b0\u01a1ng hi\u1ec7u VPBank. Nh\u1eefng \u0111\u01b0\u1eddng link n\u00e0y c\u00f3 th\u1ec3 ch\u1ee9a virus ho\u1eb7c l\u00e0 trang gi\u1ea3 m\u1ea1o VPBank. N\u1ebfu \u0111\u00e3 l\u1ee1 b\u1ea5m v\u00e0o link th\u00ec tuy\u1ec7t \u0111\u1ed1i kh\u00f4ng th\u1ef1c hi\u1ec7n \u0111\u0103ng nh\u1eadp t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng tr\u00ean c\u00e1c link n\u00e0y, ch\u1ec9 \u0111\u0103ng nh\u1eadp t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng b\u1eb1ng c\u00e1ch t\u1ef1 nh\u1eadp t\u00ean website ng\u00e2n h\u00e0ng ho\u1eb7c v\u00e0o c\u00e1c trang m\u00e0 m\u00ecnh \u0111\u00e3 t\u1ef1 l\u01b0u tr\u01b0\u1edbc \u0111\u00f3.<\/p>\n

Website ch\u00ednh th\u1ee9c c\u1ee7a c\u00e1c t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p s\u1ebd \u0111\u01b0\u1ee3c \u0111\u0103ng k\u00ed v\u1edbi c\u00e1c c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n v\u00e0 \u0111\u01b0\u1ee3c \u0111\u00e1nh d\u1ea5u an to\u00e0n b\u1eb1ng h\u00ecnh \u1ed5 kh\u00f3a b\u00ean c\u1ea1nh t\u00ean mi\u1ec1n website.<\/p>\n

Kh\u00e1ch h\u00e0ng \u0111\u1ecdc k\u0129 v\u00e0 ghi nh\u1edb n\u1ed9i dung c\u00e1c email, tin nh\u1eafn, tin tr\u00ean website, fanpage\u2026 c\u1ea3nh b\u00e1o c\u1ee7a c\u00e1c t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p m\u00e0 m\u00ecnh s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5.<\/p>\n

L\u01b0u \u00fd, ng\u00e2n h\u00e0ng kh\u00f4ng bao gi\u1edd y\u00eau c\u1ea7u cung c\u1ea5p m\u00e3 OTP, m\u1eadt kh\u1ea9u t\u00e0i kho\u1ea3n hay t\u00ean t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng. H\u00e3y b\u00e1o ngay v\u1edbi VPBank khi c\u00f3 ng\u01b0\u1eddi y\u00eau c\u1ea7u cung c\u1ea5p nh\u1eefng th\u00f4ng tin n\u00e0y.<\/p>\n

D\u00f9 c\u1ea3nh b\u00e1o n\u00e0y l\u00e0 \u0111\u00e3 mu\u1ed9n v\u1edbi v\u1ecb kh\u00e1ch h\u00e0ng N.T.M.K, v\u00ec c\u01a1 h\u1ed9i s\u1ed1 ti\u1ec1n ch\u1ecb \u0111\u00e3 m\u1ea5t tr\u1edf v\u1ec1 l\u00e0 g\u1ea7n nh\u01b0 b\u1eb1ng 0, nh\u01b0ng n\u00f3 v\u1eabn c\u00f2n c\u00f3 \u00edch v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng n\u00e0o c\u00f2n ch\u01b0a b\u1ecb l\u1eeba \u0111\u1ea3o.<\/p>\n

C\u00e2u n\u00f3i “h\u00e3y l\u00e0 kh\u00e1ch h\u00e0ng th\u00f4ng minh” l\u1ea1i \u0111\u00fang trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, khi ng\u00e2n h\u00e0ng kh\u00f4ng th\u1ec3 b\u1ea3o v\u1ec7 kh\u00e1ch h\u00e0ng qua c\u00e1c trang web gi\u1ea3 m\u1ea1o, nh\u1eefng ph\u1ea7n m\u1ec1m ch\u1eefa m\u00e3 \u0111\u1ed9c th\u00ec kh\u00e1ch h\u00e0ng bu\u1ed9c ph\u1ea3i t\u1ef1 “b\u1ea3o tr\u1ecdng”.<\/p>\n

\u0110\u00ccNH V\u0168<\/strong><\/a><\/p>\n

——————<\/p>\n

Vietnam m\u1edbi (Kinh doanh) 07-12-2019:<\/em><\/strong><\/p>\n

https:\/\/vietnammoi.vn\/toi-pham-cong-nghe-thach-thuc-lon-voi-ngan-hang-va-khach-hang-20191207170826851.htm<\/em><\/a><\/p>\n

(103\/1.484)<\/em>","protected":false},"excerpt":{"rendered":"

(VNM) – Theo quy ho\u1ea1ch, \u0111\u1ebfn 2020, Vi\u1ec7t Nam s\u1ebd c\u00f3 95% ng\u00e2n h\u00e0ng tri\u1ec3n khai d\u1ecbch v\u1ee5 internet banking, mobile banking v\u00e0 30% ng\u00e2n h\u00e0ng s\u1ebd tri\u1ec3n khai ng\u00e2n h\u00e0ng s\u1ed1… Tr\u01b0\u1edbc h\u00e0ng lo\u1ea1t v\u1ee5 vi\u1ec7c kh\u00e1ch h\u00e0ng ng\u00e2n h\u00e0ng b\u1ecb l\u1eeba \u0111\u1ea3o m\u1ea5t ti\u1ec1n trong t\u00e0i kho\u1ea3n th\u00ec vi\u1ec7c s\u1ed1 ho\u00e1 ng\u00e2n h\u00e0ng […]<\/p>\n","protected":false},"author":10,"featured_media":25731,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[17,26],"tags":[],"class_list":["post-25704","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-binh-luan-gop-y","category-legal-media"],"acf":[],"yoast_head":"\n2.383. 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