{"id":26939,"date":"2017-05-22T09:25:15","date_gmt":"2017-05-22T02:25:15","guid":{"rendered":"https:\/\/anvilaw.com\/vi\/?p=26939"},"modified":"2022-06-15T09:31:30","modified_gmt":"2022-06-15T02:31:30","slug":"1-314-khach-hang-muon-phat-dien-voi-cuoc-goi-rac","status":"publish","type":"post","link":"https:\/\/anvilaw.com\/vi\/1-314-khach-hang-muon-phat-dien-voi-cuoc-goi-rac\/","title":{"rendered":"1.314. Kh\u00e1ch h\u00e0ng mu\u1ed1n “ph\u00e1t \u0111i\u00ean” v\u1edbi cu\u1ed9c g\u1ecdi r\u00e1c"},"content":{"rendered":"(ANT\u0110) – Trong khi \u201ctin nh\u1eafn r\u00e1c\u201d \u0111\u00e3 t\u1ea1m l\u1eafng xu\u1ed1ng th\u00ec \u201ccu\u1ed9c g\u1ecdi r\u00e1c\u201d l\u1ea1i tung ho\u00e0nh, g\u00e2y \u00e1c c\u1ea3m \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi d\u00f9ng \u0111i\u1ec7n tho\u1ea1i, v\u01b0\u1ee3t qu\u00e1 s\u1ee9c ch\u1ecbu \u0111\u1ef1ng c\u1ee7a nhi\u1ec1u ng\u01b0\u1eddi.<\/strong><\/p>\n

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Kh\u00e1ch h\u00e0ng kh\u00f3 ch\u1ecbu khi “cu\u1ed9c g\u1ecdi r\u00e1c” qu\u1ea5y r\u1ea7y<\/em><\/p>\n

Ch\u1ecb Nguy\u1ec5n Th\u00f9y Dung (nh\u00e2n vi\u00ean v\u0103n ph\u00f2ng) cho bi\u1ebft: \u201cD\u01b0\u1eddng nh\u01b0 kh\u00f4ng ng\u00e0y n\u00e0o t\u00f4i kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c cu\u1ed9c g\u1ecdi gi\u1edbi thi\u1ec7u d\u1ecbch v\u1ee5. C\u00f3 nh\u1eefng l\u00fac, ch\u1ec9 ch\u01b0a \u0111\u1ea7y 1 ti\u1ebfng, 2 nh\u00e2n vi\u00ean kh\u00e1c nhau c\u1ee7a h\u00e3ng b\u1ea3o hi\u1ec3m g\u1ecdi \u0111i\u1ec7n gi\u1edbi thi\u1ec7u. T\u00f4i r\u1ea5t b\u1ea5t b\u00ecnh v\u1edbi c\u00e1c cu\u1ed9c g\u1ecdi n\u00e0y. V\u00ec kh\u00f4ng mu\u1ed1n ti\u1ebfp t\u1ee5c b\u1ecb tra t\u1ea5n b\u1edfi c\u00e1c cu\u1ed9c g\u1ecdi r\u00e1c, c\u00f3 l\u1ea7n t\u00f4i c\u1ea3m \u01a1n, n\u00f3i \u0111ang b\u1eadn r\u1ed3i c\u00fap m\u00e1y r\u1ea5t nhanh, c\u00f3 l\u1ea7n t\u00f4i b\u1ea3o \u201cCh\u1ecb kh\u00f4ng c\u00f3 ti\u1ec1n s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 em \u1ea1, em l\u01b0u cu\u1ed9c tho\u1ea1i n\u00e0y v\u00e0o v\u00e0 l\u1ea7n sau \u0111\u1eebng g\u1ecdi n\u1eefa\u201d, nh\u01b0ng h\u1ecd v\u1eabn g\u1ecdi\u2026\u201d<\/p>\n

C\u0169ng c\u00f3 n\u1ed7i b\u1ea5t b\u00ecnh n\u00e0y, anh Tr\u1ea7n M\u1ea1nh H\u01b0ng (k\u1ebf to\u00e1n) cho hay: \u201cQu\u00e1 nhi\u1ec1u cu\u1ed9c g\u1ecdi gi\u1edbi thi\u1ec7u d\u1ecbch v\u1ee5 l\u00e0m ng\u01b0\u1eddi d\u00f9ng ch\u00fang t\u00f4i th\u1ea5y phi\u1ec1n h\u00e0. C\u00f3 l\u00fac \u0111ang g\u1eb7p m\u1eb7t \u0111\u1ed1i t\u00e1c th\u00ec th\u1ea5y cu\u1ed9c g\u1ecdi \u0111\u1ebfn, l\u00fac l\u1ea1i th\u1ea5y chu\u00f4ng l\u00fac \u0111ang ngh\u1ec9 tr\u01b0a. Nh\u01b0 th\u1ebf n\u00e0y l\u00e0 l\u00e0m phi\u1ec1n kh\u00e1ch h\u00e0ng ch\u1ee9 kh\u00f4ng ph\u1ea3i ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng. B\u00e2y gi\u1edd kh\u00e1ch h\u00e0ng r\u1ea5t th\u00f4ng th\u00e1i, c\u1ea7n th\u00f4ng tin g\u00ec l\u00e0 r\u1ea5t nhi\u1ec1u ng\u01b0\u1eddi bi\u1ebft l\u00ean m\u1ea1ng tra c\u1ee9u, \u0111\u00e2u ph\u1ea3i ch\u1ec9 c\u00f3 ng\u1ed3i \u0111\u1ee3i doanh nghi\u1ec7p cung c\u1ea5p m\u1edbi bi\u1ebft\u201d.<\/p>\n

V\u1edbi c\u00f4ng vi\u1ec7c ch\u00ednh l\u00e0 n\u1ed9i tr\u1ee3, Nguy\u1ec5n Kim Thoa (C\u1ea7u Gi\u1ea5y- H\u00e0 N\u1ed9i) c\u0169ng kh\u00f4ng \u00edt l\u1ea7n than th\u1edf v\u1ec1 vi\u1ec7c b\u1ecb c\u00e1c \u201cth\u00e1nh a l\u00f4\u201d qu\u1ea5y r\u1ed1i. \u201cB\u00e2y gi\u1edd \u0111i \u0111\u00e2u, mua g\u00ec ng\u01b0\u1eddi ta c\u0169ng h\u1ecfi s\u1ed1 \u0111i\u1ec7n tho\u1ea1i. Ng\u01b0\u1eddi ta b\u1ea3o \u0111\u1ec3 c\u00f2n g\u1ecdi ch\u0103m s\u00f3c, \u0111\u1ec3 l\u00e0m s\u1ed5 t\u00edch \u0111i\u1ec3m n\u00e0y kia nh\u01b0ng ch\u1eafc v\u00ec v\u1eady n\u00ean s\u1ed1 \u0111i\u1ec7n tho\u1ea1i b\u1ecb rao b\u00e1n nhi\u1ec1u, d\u1eabn t\u1edbi cu\u1ed9c g\u1ecdi r\u00e1c ng\u00e0y c\u00e0ng nhi\u1ec1u\u201d- Ch\u1ecb Kim Thoa n\u00f3i.<\/p>\n

Theo ph\u1ea3n \u00e1nh c\u1ee7a nhi\u1ec1u ng\u01b0\u1eddi s\u1eed d\u1ee5ng \u0111i\u1ec7n tho\u1ea1i di \u0111\u1ed9ng, c\u00e1c cu\u1ed9c g\u1ecdi r\u00e1c xu\u1ea5t hi\u1ec7n ng\u00e0y c\u00e0ng nhi\u1ec1u, \u0111\u1eb7c bi\u1ec7t l\u00e0 cu\u1ed9c g\u1ecdi t\u1eeb c\u00e1c h\u00e3ng b\u1ea3o hi\u1ec3m v\u00e0 c\u00e1c d\u1ef1 \u00e1n b\u1ea5t \u0111\u1ed9ng s\u1ea3n. B\u00ean c\u1ea1nh \u0111\u00f3, c\u00e1c cu\u1ed9c g\u1ecdi t\u1eeb c\u00e1c th\u1ea9m m\u1ef9 vi\u1ec7n ch\u0103m s\u00f3c s\u1eafc \u0111\u1eb9p, c\u00e1c h\u00e3ng s\u1eeda ch\u1eefa, b\u1ea3o d\u01b0\u1ee1ng xe m\u00e1y, c\u00e1c trung t\u00e2m gia s\u01b0\u2026 c\u0169ng l\u00e0m \u0111au \u0111\u1ea7u kh\u00e1ch h\u00e0ng.<\/p>\n

\u1ede nhi\u1ec1u n\u01b0\u1edbc tr\u00ean th\u1ebf gi\u1edbi, h\u00ecnh th\u1ee9c b\u00e1n h\u00e0ng qua \u0111i\u1ec7n tho\u1ea1i (telesales) \u0111\u00e3 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng t\u1eeb l\u00e2u. H\u1ecd th\u01b0\u1eddng d\u00f9ng h\u00ecnh th\u1ee9c n\u00e0y \u0111\u1ec3 gi\u1edbi thi\u1ec7u c\u00e1c h\u00ecnh th\u1ee9c khuy\u1ebfn m\u00e3i th\u1ef1c, gi\u1ea3m gi\u00e1 s\u00e2u n\u00ean kh\u00e1ch h\u00e0ng r\u1ea5t th\u00edch. Nh\u01b0ng khi \u0111\u1ebfn Vi\u1ec7t Nam, ki\u1ec3u b\u00e1n h\u00e0ng n\u00e0y d\u01b0\u1eddng nh\u01b0 ch\u1ec9 g\u00e2y kh\u00f3 ch\u1ecbu cho kh\u00e1ch h\u00e0ng, \u00edt mang l\u1ea1i qu\u1ea3. Trong khi tin nh\u1eafn r\u00e1c \u0111\u00e3 \u0111\u01b0\u1ee3c ng\u0103n ch\u1eb7n \u0111\u00e1ng k\u1ec3 th\u00ec cu\u1ed9c g\u1ecdi r\u00e1c v\u1eabn tung ho\u00e0nh.<\/p>\n

Nhi\u1ec1u n\u01b0\u1edbc tr\u00ean th\u1ebf gi\u1edbi \u0111\u00e3 \u00e1p d\u1ee5ng h\u00ecnh th\u1ee9c x\u1eed ph\u1ea1t r\u1ea5t n\u1eb7ng \u0111\u1ed1i v\u1edbi c\u00e1c doanh nghi\u1ec7p qu\u1ea5y r\u1ea7y kh\u00e1ch h\u00e0ng theo c\u00e1ch n\u00e0y, tuy nhi\u00ean \u1edf Vi\u1ec7t Nam l\u1ea1i ch\u01b0a c\u00f3 quy \u0111\u1ecbnh n\u00e0o c\u1ee5 th\u1ec3 \u0111\u1ec3 ng\u0103n ch\u1eb7n.<\/p>\n

Lu\u1eadt s\u01b0 Tr\u01b0\u01a1ng Thanh \u0110\u1ee9c – Gi\u00e1m \u0111\u1ed1c C\u00f4ng ty Lu\u1eadt ANVI, cho r\u1eb1ng Vi\u1ec7t Nam ch\u01b0a c\u00f3 quy \u0111\u1ecbnh r\u00f5 r\u00e0ng v\u1ec1 h\u00e0nh vi qu\u1ea5y r\u1ed1i th\u00f4ng qua \u201ccu\u1ed9c g\u1ecdi r\u00e1c\u201d. Lu\u1eadt B\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u00f3 n\u00eau h\u00e0nh vi ti\u1ebfp th\u1ecb c\u00e1c d\u1ecbch v\u1ee5, s\u1ea3n ph\u1ea9m tr\u00e1i v\u1edbi \u00fd mu\u1ed1n c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng, g\u00e2y c\u1ea3n tr\u1edf, \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn sinh ho\u1ea1t b\u00ecnh th\u01b0\u1eddng c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng l\u00e0 h\u00e0nh vi qu\u1ea5y r\u1ed1i b\u1ecb nghi\u00eam c\u1ea5m.<\/em><\/p>\n

Tuy nhi\u00ean, quy \u0111\u1ecbnh n\u00e0y v\u1eabn chung chung v\u00e0 ng\u01b0\u1eddi ti\u00eau d\u00f9ng mu\u1ed1n kh\u1edfi ki\u1ec7n th\u00ec ph\u1ea3i ch\u1ee9ng minh \u0111\u01b0\u1ee3c thi\u1ec7t h\u1ea1i, nh\u01b0ng nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p ng\u01b0\u1eddi ti\u00eau d\u00f9ng l\u1ea1i kh\u00f4ng l\u01b0u gi\u1eef c\u00e1c b\u1eb1ng ch\u1ee9ng \u0111\u1ec3 ch\u1ee9ng minh thi\u1ec7t h\u1ea1i.<\/p>\n

H\u00e0 Linh<\/strong><\/p>\n

———-<\/p>\n

An ninh Th\u1ee7 \u0111\u00f4 (Kinh doanh) 22-5-2017:<\/em><\/strong><\/p>\n

http:\/\/anninhthudo.vn\/kinh-doanh\/khach-hang-muon-phat-dien-voi-cuoc-goi-rac\/728783.antd<\/a><\/em><\/p>\n

(80\/670)<\/em>","protected":false},"excerpt":{"rendered":"

(ANT\u0110) – Trong khi \u201ctin nh\u1eafn r\u00e1c\u201d \u0111\u00e3 t\u1ea1m l\u1eafng xu\u1ed1ng th\u00ec \u201ccu\u1ed9c g\u1ecdi r\u00e1c\u201d l\u1ea1i tung ho\u00e0nh, g\u00e2y \u00e1c c\u1ea3m \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi d\u00f9ng \u0111i\u1ec7n tho\u1ea1i, v\u01b0\u1ee3t qu\u00e1 s\u1ee9c ch\u1ecbu \u0111\u1ef1ng c\u1ee7a nhi\u1ec1u ng\u01b0\u1eddi. Kh\u00e1ch h\u00e0ng kh\u00f3 ch\u1ecbu khi “cu\u1ed9c g\u1ecdi r\u00e1c” qu\u1ea5y r\u1ea7y Ch\u1ecb Nguy\u1ec5n Th\u00f9y Dung (nh\u00e2n vi\u00ean v\u0103n ph\u00f2ng) cho bi\u1ebft: […]<\/p>\n","protected":false},"author":3,"featured_media":26941,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[17,26],"tags":[],"class_list":["post-26939","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-binh-luan-gop-y","category-legal-media"],"acf":[],"yoast_head":"\n1.314. Kh\u00e1ch h\u00e0ng mu\u1ed1n "ph\u00e1t \u0111i\u00ean" v\u1edbi cu\u1ed9c g\u1ecdi r\u00e1c - ANVI Law Firm<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/anvilaw.com\/vi\/1-314-khach-hang-muon-phat-dien-voi-cuoc-goi-rac\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[:vi]1.314. Kh\u00e1ch h\u00e0ng mu\u1ed1n "ph\u00e1t \u0111i\u00ean" v\u1edbi cu\u1ed9c g\u1ecdi r\u00e1c[:] - ANVI Law Firm\" \/>\n<meta property=\"og:description\" content=\"(ANT\u0110) – Trong khi \u201ctin nh\u1eafn r\u00e1c\u201d \u0111\u00e3 t\u1ea1m l\u1eafng xu\u1ed1ng th\u00ec \u201ccu\u1ed9c g\u1ecdi r\u00e1c\u201d l\u1ea1i tung ho\u00e0nh, g\u00e2y \u00e1c c\u1ea3m \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi d\u00f9ng \u0111i\u1ec7n tho\u1ea1i, v\u01b0\u1ee3t qu\u00e1 s\u1ee9c ch\u1ecbu \u0111\u1ef1ng c\u1ee7a nhi\u1ec1u ng\u01b0\u1eddi. Kh\u00e1ch h\u00e0ng kh\u00f3 ch\u1ecbu khi “cu\u1ed9c g\u1ecdi r\u00e1c” qu\u1ea5y r\u1ea7y Ch\u1ecb Nguy\u1ec5n Th\u00f9y Dung (nh\u00e2n vi\u00ean v\u0103n ph\u00f2ng) cho bi\u1ebft: […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/anvilaw.com\/vi\/1-314-khach-hang-muon-phat-dien-voi-cuoc-goi-rac\/\" \/>\n<meta property=\"og:site_name\" content=\"ANVI Law Firm\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/anvilawfirm\" \/>\n<meta property=\"article:published_time\" content=\"2017-05-22T02:25:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-15T02:31:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/anvilaw.com\/wp-content\/uploads\/2022\/06\/1314.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"480\" \/>\n\t<meta property=\"og:image:height\" content=\"270\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Tr\u01b0\u01a1ng Trung Ngh\u0129a\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@anvilawfirm\" \/>\n<meta name=\"twitter:site\" content=\"@anvilawfirm\" \/>\n<meta name=\"twitter:label1\" content=\"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi\" \/>\n\t<meta name=\"twitter:data1\" content=\"Tr\u01b0\u01a1ng Trung Ngh\u0129a\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/anvilaw.com\\\/vi\\\/1-314-khach-hang-muon-phat-dien-voi-cuoc-goi-rac\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/anvilaw.com\\\/vi\\\/1-314-khach-hang-muon-phat-dien-voi-cuoc-goi-rac\\\/\"},\"author\":{\"name\":\"Tr\u01b0\u01a1ng Trung Ngh\u0129a\",\"@id\":\"https:\\\/\\\/anvilaw.com\\\/vi\\\/#\\\/schema\\\/person\\\/28ef9093c3478d1b1ba56f61255ebe7a\"},\"headline\":\"1.314. 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