{"id":27500,"date":"2017-08-21T09:38:21","date_gmt":"2017-08-21T02:38:21","guid":{"rendered":"https:\/\/anvilaw.com\/vi\/?p=27500"},"modified":"2022-06-16T09:40:36","modified_gmt":"2022-06-16T02:40:36","slug":"1-451-choi-bo-trach-nhiem-voi-khach-hang-cach-hanh-xu-quen-thuoc-cua-vietinbank","status":"publish","type":"post","link":"https:\/\/anvilaw.com\/vi\/1-451-choi-bo-trach-nhiem-voi-khach-hang-cach-hanh-xu-quen-thuoc-cua-vietinbank\/","title":{"rendered":"1.451. Ch\u1ed1i b\u1ecf tr\u00e1ch nhi\u1ec7m v\u1edbi kh\u00e1ch h\u00e0ng, c\u00e1ch h\u00e0nh x\u1eed quen thu\u1ed9c c\u1ee7a Vietinbank?"},"content":{"rendered":"<strong>(G\u0110) &#8211; Ch\u1ed1i b\u1ecf tr\u00e1ch nhi\u1ec7m, \u0111\u1ed5 l\u1ed7i cho kh\u00e1ch h\u00e0ng d\u01b0\u1eddng nh\u01b0 l\u00e0 c\u00e1ch m\u00e0 Ng\u00e2n h\u00e0ng TMCP C\u00f4ng Th\u01b0\u01a1ng Vi\u1ec7t Nam (Vietinbank) \u0111ang \u00e1p d\u1ee5ng trong \u201cch\u00ednh s\u00e1ch\u201d ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh.<\/strong><\/p>\n<p><strong>Th\u00f3i quen ch\u1ed1i b\u1ecf tr\u00e1ch nhi\u1ec7m?<\/strong><\/p>\n<p>Nh\u1eefng ng\u00e0y qua th\u00f4ng tin m\u1ed9t ng\u01b0\u1eddi d\u00e2n s\u1ed1ng t\u1ea1i Ph\u00fa Th\u1ecd b\u1ed7ng d\u01b0ng m\u1ea5t g\u1ea7n 800 tri\u1ec7u \u0111\u1ed3ng trong s\u1ed5 ti\u1ebft ki\u1ec7m m\u1edf t\u1ea1i Ph\u00f2ng giao d\u1ecbch Vietinbank Thanh Ba chi nh\u00e1nh \u0110\u1ec1n H\u00f9ng, Ph\u00fa Th\u1ecd thu h\u00fat s\u1ef1 quan t\u00e2m c\u1ee7a d\u01b0 lu\u1eadn.<\/p>\n<p>D\u01b0 lu\u1eadn quan t\u00e2m v\u1ee5 vi\u1ec7c kh\u00f4ng ch\u1ec9 b\u1edfi s\u1ed1 ti\u1ec1n kh\u00e1ch h\u00e0ng b\u1ecb m\u1ea5t qu\u00e1 l\u1edbn m\u00e0 c\u00f2n b\u1edfi nh\u1eefng v\u1ea5n \u0111\u1ec1 kh\u00f3 hi\u1ec3u trong v\u1ee5 vi\u1ec7c. C\u1ee5 th\u1ec3, ph\u1ea3n \u00e1nh v\u1edbi b\u00e1o ch\u00ed b\u00e0 Nguy\u1ec5n Th\u1ecb H cho bi\u1ebft, do b\u00e0 g\u1ea7n 60 tu\u1ed5i, s\u1ee9c kh\u1ecfe y\u1ebfu, \u0111i l\u1ea1i kh\u00f3 kh\u0103n n\u00ean b\u00e0 \u0111\u00e3 g\u1ecdi nh\u00e2n vi\u00ean Ng\u00e2n h\u00e0ng VietinBank \u0111\u1ebfn nh\u00e0 \u0111\u1ec3 thu ti\u1ec1n v\u00e0 l\u00e0m s\u1ed5 ti\u1ebft ki\u1ec7m.<\/p>\n<p>Ngay sau \u0111\u00f3, b\u00e0 H c\u00f3 s\u1ed5 ti\u1ebft ki\u1ec7m s\u1ed1 PK 550 1228, k\u1ef3 h\u1ea1n 6 th\u00e1ng v\u1edbi s\u1ed1 ti\u1ec1n g\u1ed1c l\u00e0 800 tri\u1ec7u \u0111\u1ed3ng, \u0111\u01b0\u1ee3c m\u1edf t\u1ea1i Ph\u00f2ng giao d\u1ecbch Vietinbank Thanh Ba chi nh\u00e1nh \u0110\u1ec1n H\u00f9ng, Ph\u00fa Th\u1ecd.<\/p>\n<p>S\u1ed5 ti\u1ebft ki\u1ec7m c\u1ee7a b\u00e0 c\u00f3 x\u00e1c nh\u1eadn s\u1ed1 t\u00e0i kho\u1ea3n ti\u1ebft ki\u1ec7m tr\u00ean h\u1ec7 th\u1ed1ng, d\u1ea5u \u0111\u1ecf, ch\u1eef k\u00ed c\u1ee7a tr\u01b0\u1edfng ph\u00f2ng giao d\u1ecbch l\u00e0 b\u00e0 Mai Th\u1ecb T\u00e2n D\u00e2n.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-27503 img-fluid img-fluid\" src=\"https:\/\/anvilaw.com\/wp-content\/uploads\/2022\/06\/22-3-450x337.jpg\" alt=\"\" width=\"450\" height=\"337\" srcset=\"https:\/\/anvilaw.com\/wp-content\/uploads\/2022\/06\/22-3-450x337.jpg 450w, https:\/\/anvilaw.com\/wp-content\/uploads\/2022\/06\/22-3.jpg 615w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/><\/p>\n<p><strong><em>1.1.1 <\/em><em>Khi b\u00e0 H b\u1ecb m\u1ea5t ti\u1ec1n\u00a0ph\u00eda Ng\u00e2n h\u00e0ng Vietinbank \u0111\u1ed5 tr\u00e1ch nhi\u1ec7m cho kh\u00e1ch h\u00e0ng v\u00e0 cho r\u1eb1ng kh\u00e1ch h\u00e0ng kh\u00f4ng l\u00e0m \u0111\u00fang quy tr\u00ecnh?<\/em><\/strong><\/p>\n<p>\u0110\u1ebfn khi h\u1ebft k\u1ef3 h\u1ea1n 6 th\u00e1ng, kh\u00e1ch h\u00e0ng \u0111\u1ebfn ph\u00f2ng giao d\u1ecbch th\u00ec \u0111\u01b0\u1ee3c ng\u00e2n h\u00e0ng th\u00f4ng b\u00e1o ch\u1ec9 c\u00f2n 10 tri\u1ec7u \u0111\u1ed3ng trong t\u00e0i kho\u1ea3n. S\u1ed1 ti\u1ec1n 790 tri\u1ec7u \u0111\u1ed3ng \u0111\u00e3 \u0111\u01b0\u1ee3c r\u00fat 2 l\u1ea7n t\u1eeb n\u0103m ngo\u00e1i. L\u1ea7n th\u1ee9 nh\u1ea5t v\u00e0o ng\u00e0y 2\/12\/2016 v\u1edbi s\u1ed1 ti\u1ec1n l\u00e0 400 tri\u1ec7u \u0111\u1ed3ng. L\u1ea7n th\u1ee9 2 v\u00e0o ng\u00e0y 5\/12\/2016 v\u1edbi s\u1ed1 ti\u1ec1n 390 tri\u1ec7u \u0111\u1ed3ng.<\/p>\n<p>\u0110\u00e1ng n\u00f3i, s\u1ed5 ti\u1ebft ki\u1ec7m g\u1ed1c b\u00e0 H \u0111ang gi\u1eef kh\u00f4ng h\u1ec1 c\u00f3 b\u1ea5t c\u1ee9 x\u00e1c nh\u1eadn n\u00e0o t\u1eeb ph\u00eda ng\u00e2n h\u00e0ng v\u1ec1 2 l\u1ea7n r\u00fat ti\u1ec1n tr\u00ean.<\/p>\n<p>\u0110\u01b0\u1ee3c bi\u1ebft khi nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o 790 tri\u1ec7u \u0111\u1ed3ng \u0111\u00e3 &#8220;kh\u00f4ng c\u00e1nh m\u00e0 bay&#8221;, gia \u0111\u00ecnh b\u00e0 H. \u0111\u00e3 y\u00eau c\u1ea7u ng\u00e2n h\u00e0ng cho xem l\u1ea1i camera trong hai ng\u00e0y ph\u00e1t sinh giao d\u1ecbch tr\u00ean \u0111\u1ec3 xem ai \u0111\u00e3 r\u00fat ti\u1ec1n nh\u01b0ng ph\u00eda ng\u00e2n h\u00e0ng t\u1eeb ch\u1ed1i.<\/p>\n<p>Kh\u00f4ng nh\u1eefng kh\u00f4ng h\u1ee3p t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng nh\u1eb1m l\u00e0m r\u00f5 v\u1ee5 vi\u1ec7c, ph\u00eda Ng\u00e2n h\u00e0ng Vietinbank c\u00f2n \u0111\u1ed5 tr\u00e1ch nhi\u1ec7m cho kh\u00e1ch h\u00e0ng v\u00e0 cho r\u1eb1ng kh\u00e1ch h\u00e0ng kh\u00f4ng l\u00e0m \u0111\u00fang quy tr\u00ecnh?<\/p>\n<p>Th\u1ef1c t\u1ebf c\u00e1ch h\u00e0nh x\u1eed c\u1ee7a Vietinbank \u0111\u1ed1i v\u1edbi \u201cth\u01b0\u1ee3ng \u0111\u1ebf\u201d c\u1ee7a m\u00ecnh theo c\u00e1ch ch\u1ed1i b\u1ecf tr\u00e1ch nhi\u1ec7m, \u0111\u1ed5 l\u1ed7i cho kh\u00e1ch h\u00e0ng kh\u00f4ng ph\u1ea3i l\u00e0 m\u1edbi.<\/p>\n<p>Ngay t\u1ea1i v\u1ee5 \u00e1n Huy\u1ec1n Nh\u01b0 &#8211; nguy\u00ean l\u00e0 Ph\u00f3 ph\u00f2ng qu\u1ea3n l\u00fd r\u1ee7i ro Ng\u00e2n h\u00e0ng TMCP C\u00f4ng th\u01b0\u01a1ng Vi\u1ec7t Nam (Vietinbank) chi nh\u00e1nh TP.HCM. Theo c\u00e1o tr\u1ea1ng khi c\u00f2n t\u1ea1i v\u1ecb \u1edf Vietinbank Huy\u1ec1n Nh\u01b0 \u0111\u00e3 l\u1eeba \u0111\u1ea3o chi\u1ebfm \u0111o\u1ea1t ti\u1ec1n c\u1ee7a 9 c\u00f4ng ty, 4 ng\u00e2n h\u00e0ng, 3 c\u00e1 nh\u00e2n.<\/p>\n<p>H\u00e0nh vi vi ph\u1ea1m ph\u00e1p lu\u1eadt c\u1ee7a Huy\u1ec1n Nh\u01b0 \u0111\u00e3 r\u00f5 tuy nhi\u00ean \u0111i\u1ec1u khi\u1ebfn d\u01b0 lu\u1eadn b\u1ee9c x\u00fac ngay t\u1ea1i phi\u00ean t\u00f2a s\u01a1 th\u1ea9m \u0111\u1ea1i di\u1ec7n c\u1ee7a Vietinbank \u0111\u01b0a ra quan \u0111i\u1ec3m cho r\u1eb1ng: \u201cti\u1ec1n g\u1eedi c\u1ee7a kh\u00e1ch h\u00e0ng ch\u01b0a \u0111\u01b0a v\u00e0o t\u00e0i kho\u1ea3n\u201d.<\/p>\n<p><em>V\u1ee5 \u00e1n Huy\u1ec1n Nh\u01b0 &#8211; nguy\u00ean Ph\u00f3 ph\u00f2ng qu\u1ea3n l\u00fd r\u1ee7i ro Ng\u00e2n h\u00e0ng TMCP C\u00f4ng th\u01b0\u01a1ng Vi\u1ec7t Nam (Vietinbank) chi nh\u00e1nh TP.HCM l\u1eeba \u0111\u1ea3o \u0111\u00e3 t\u1eebng khi\u1ebfn cho d\u01b0 lu\u1eadn x\u00f4n xao. \u1ea2nh internet<\/em><\/p>\n<p>Theo \u0111\u00f3 \u0111\u1ea1i di\u1ec7n Vietinbank t\u1ea1i phi\u00ean t\u00f2a ph\u1ee7i tr\u00e1ch nhi\u1ec7m c\u1ee7a ng\u00e2n h\u00e0ng n\u00e0y v\u1edbi s\u1ed1 ti\u1ec1n 1.085 t\u1ef7 \u0111\u1ed3ng c\u1ee7a 5 doanh nghi\u1ec7p g\u1ed3m C\u00f4ng ty H\u01b0ng Y\u00ean, An L\u1ed9c, SBBS, Ho\u00e0n C\u1ea7u.<\/p>\n<p>Ngay sau \u0111\u00f3 tr\u1ea3 l\u1eddi tr\u00ean Vnexpress, l\u00e3nh \u0111\u1ea1o c\u1ea5p cao Ng\u00e2n h\u00e0ng C\u00f4ng Th\u01b0\u01a1ng Vi\u1ec7t Nam (Vietinbank) c\u0169ng kh\u1eb3ng \u0111\u1ecbnh: Vietinbank kh\u00f4ng li\u00ean quan t\u1edbi v\u1ee5 vi\u1ec7c v\u00e0 c\u0169ng kh\u00f4ng c\u00f3 tr\u00e1ch nhi\u1ec7m b\u1ed3i th\u01b0\u1eddng thi\u1ec7t h\u1ea1i. Theo \u00f4ng, \u0111\u00e2y l\u00e0 vi\u1ec7c l\u1eeba \u0111\u1ea3o c\u1ee7a c\u00e1 nh\u00e2n Huy\u1ec1n Nh\u01b0.<\/p>\n<p>Tuy nhi\u00ean tr\u00e1i v\u1edbi kh\u1eb3ng \u0111\u1ecbnh c\u1ee7a Vietinbank, theo b\u1ea3n c\u00e1o tr\u1ea1ng c\u1ee7a t\u00f2a \u00e1n c\u00f9ng v\u1edbi l\u1eddi khai c\u1ee7a b\u1ecb c\u00e1o, ng\u01b0\u1eddi li\u00ean quan, b\u1ecb h\u1ea1i \u1edf t\u00f2a, c\u00f3 th\u1ec3 th\u1ea5y trong c\u00e1c th\u1ee7 \u0111o\u1ea1n chi\u1ebfm \u0111o\u1ea1t ti\u1ec1n c\u1ee7a Huy\u1ec1n Nh\u01b0, c\u00f3 r\u1ea5t nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p h\u1ed3 s\u01a1 vay gi\u1ea3 b\u1ecb Nh\u01b0 chi\u1ebfm \u0111o\u1ea1t ti\u1ec1n tr\u00ean ch\u00ednh t\u00e0i kho\u1ea3n c\u1ee7a kh\u00e1ch t\u1ea1i Vietinbank. Nh\u01b0 v\u1eady c\u00e1ch tr\u1ea3 l\u1eddi v\u00e0 vi\u1ec7c Vietinbank ph\u1ee7i tr\u00e1ch nhi\u1ec7m kh\u00f4ng th\u1ecfa \u0111\u00e1ng.<\/p>\n<p><strong>\u201cT\u1ef1 tay \u0111\u00e1nh m\u1ea5t \u0111i uy t\u00edn c\u1ee7a m\u00ecnh\u201d<\/strong><\/p>\n<p>B\u00ecnh lu\u1eadn v\u1ec1 c\u00e1ch tr\u1ea3 l\u1eddi c\u1ee7a Vietinbank t\u1ea1i phi\u00ean x\u1eed s\u01a1 th\u1ea9m v\u1ee5 \u00e1n Huy\u1ec1n Nh\u01b0 (th\u00e1ng 1\/2014) chuy\u00ean gia kinh t\u1ebf L\u00ea \u0110\u0103ng Doanh cho hay, khi g\u1eedi ti\u1ec1n v\u00e0o ng\u00e2n h\u00e0ng Vietinbank, kh\u00e1ch h\u00e0ng ch\u1ec9 bi\u1ebft Huy\u1ec1n Nh\u01b0 l\u00e0 ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n c\u1ee7a Vietinbank x\u00e1c nh\u1eadn th\u1ef1c hi\u1ec7n giao d\u1ecbch v\u1edbi h\u1ecd, ch\u1ee9 kh\u00f4ng bi\u1ebft v\u1ec1 c\u00e1 nh\u00e2n Huy\u1ec1n Nh\u01b0, n\u00f3i c\u00e1ch kh\u00e1c, h\u1ecd \u0111\u01b0a ti\u1ec1n cho Vietinbank gi\u1eef h\u1ed9 v\u00e0 tin t\u01b0\u1edfng \u1edf uy t\u00edn c\u1ee7a m\u1ed9t ng\u00e2n h\u00e0ng l\u1edbn, ch\u1ee9 kh\u00f4ng \u0111\u01b0a ti\u1ec1n cho Huy\u1ec1n Nh\u01b0.<\/p>\n<p>Quy tr\u00ecnh ki\u1ec3m so\u00e1t n\u1ed9i b\u1ed9 nh\u00e0 b\u0103ng th\u01b0\u1eddng r\u1ea5t nghi\u00eam ng\u1eb7t v\u00e0 ch\u1eb7t ch\u1ebd. V\u00ec v\u1eady, vi\u1ec7c m\u1ed9t c\u00e1 nh\u00e2n c\u00f3 th\u1ec3 l\u00e0m gi\u1ea3 h\u00e0ng lo\u1ea1t gi\u1ea5y t\u1edd, chi\u1ebfm \u0111o\u1ea1t ti\u1ec1n g\u1eedi c\u1ee7a c\u00e1c c\u00e1 nh\u00e2n t\u1ea1i ng\u00e2n h\u00e0ng nh\u01b0 trong v\u1ee5 Huy\u1ec1n Nh\u01b0 kh\u00f4ng th\u1ec3 ch\u1ea5p nh\u1eadn \u0111\u01b0\u1ee3c.<\/p>\n<p>&#8220;N\u1ebfu Vietinbank n\u00f3i kh\u00f4ng li\u00ean quan v\u00e0 kh\u00f4ng c\u00f3 tr\u00e1ch nhi\u1ec7m ph\u1ea3i b\u1ed3i th\u01b0\u1eddng th\u00ec s\u1ebd l\u00e0 ti\u1ec1n l\u1ec7 x\u1ea5u cho ng\u00e0nh ng\u00e2n h\u00e0ng&#8221;, \u00f4ng Doanh n\u00f3i.<\/p>\n<p><em>Chung quan \u0111i\u1ec3m Lu\u1eadt s\u01b0 Tr\u01b0\u01a1ng Thanh \u0110\u1ee9c (H\u00e0 N\u1ed9i) cho r\u1eb1ng, s\u01a1 h\u1edf c\u1ee7a h\u1ec7 th\u1ed1ng qu\u1ea3n tr\u1ecb r\u1ee7i ro t\u1ea1i Vietinbank ch\u00ednh l\u00e0 m\u00f4i tr\u01b0\u1eddng t\u1ea1o ra c\u00e1c h\u00e0nh vi ph\u1ea1m t\u1ed9i c\u1ee7a Huy\u1ec1n Nh\u01b0.<\/em><\/p>\n<p><em>&#8220;Nhi\u1ec1u ch\u1ee9ng t\u1eeb v\u00e0 ch\u1eef k\u00fd gi\u1ea3 v\u1eabn l\u1ecdt qua m\u1ecdi c\u1eeda ki\u1ec3m so\u00e1t. Nhi\u1ec1u ngh\u00ecn t\u1ef7 \u0111\u1ed3ng \u0111\u00e3 \u0111\u01b0\u1ee3c chuy\u1ec3n \u0111i v\u00e0 r\u00fat ra b\u1ea5t h\u1ee3p ph\u00e1p d\u1ec5 d\u00e0ng&#8221;, \u00f4ng \u0110\u1ee9c cho bi\u1ebft.<\/em><\/p>\n<p>V\u00ec v\u1eady, vi\u1ec7c Vietinbank &#8220;ph\u1ee7i tay&#8221; tr\u00e1ch nhi\u1ec7m theo chuy\u00ean gia kinh t\u1ebf Ph\u1ea1m Chi Lan l\u00e0 t\u1ef1 tay \u0111\u00e1nh m\u1ea5t \u0111i uy t\u00edn c\u1ee7a m\u00ecnh.<\/p>\n<p>&#8220;M\u1ed9t ng\u00e2n h\u00e0ng l\u1edbn nh\u01b0 Vietinbank, m\u00e0 \u0111\u1ec3 cho nh\u00e2n vi\u00ean l\u1ea5y \u0111i g\u1ea7n 4.000 t\u1ef7 \u0111\u1ed3ng trong th\u1eddi gian d\u00e0i m\u00e0 kh\u00f4ng hay bi\u1ebft, ch\u1ec9 \u0111i\u1ec1u n\u00e0y theo t\u00f4i \u0111\u00e3 kh\u00f4ng th\u1ec3 ch\u1ea5p nh\u1eadn \u0111\u01b0\u1ee3c&#8221;, b\u00e0 Lan cho hay.<\/p>\n<p>R\u1ea5t may tr\u01b0\u1edbc s\u1ee9c \u00e9p c\u1ee7a d\u01b0 lu\u1eadn v\u00e0 c\u00f4ng t\u00e2m c\u1ee7a To\u00e0n t\u1ea1i T\u00f2a ph\u00fac th\u1ea9m \u0111\u00e3 x\u1eed VietinBank ph\u1ea3i tr\u1ea3 l\u1ea1i s\u1ed1 ti\u1ec1n 1.085 t\u1ef7 \u0111\u1ed3ng cho 5 doanh nghi\u1ec7p. \u0110\u1ed3ng th\u1eddi T\u00f2a c\u0169ng ki\u1ebfn ngh\u1ecb kh\u1edfi t\u1ed1 v\u1ee5 \u00e1n \u0111\u1ed1i v\u1edbi Tr\u01b0\u01a1ng Minh Ho\u00e0ng, Nguy\u1ec5n Th\u1ecb Minh H\u01b0\u01a1ng (nguy\u00ean Ph\u00f3 gi\u00e1m \u0111\u1ed1c Vietinbank chi nh\u00e1nh TP.HCM) li\u00ean quan \u0111\u1ebfn vi\u1ec7c k\u00fd k\u1ebft c\u00e1c h\u1ee3p \u0111\u1ed3ng ti\u1ec1n g\u1eedi c\u1ee7a Ng\u00e2n h\u00e0ng ACB v\u00e0 m\u1ed9t s\u1ed1 c\u00f4ng ty kh\u00e1c, t\u1ea1o \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 Nh\u01b0 l\u00e0m gi\u1ea3 ch\u1eef k\u00fd chi\u1ebfm \u0111o\u1ea1t ti\u1ec1n.<\/p>\n<p>Ki\u1ebfn ngh\u1ecb xem x\u00e9t tr\u00e1ch nhi\u1ec7m c\u1ee7a \u00f4ng Nguy\u1ec5n V\u0103n S\u1ebb (nguy\u00ean gi\u00e1m \u0111\u1ed1c Vietinbank chi nh\u00e1nh TP HCM), \u0111i\u1ec1u tra l\u00e0m r\u00f5 tr\u00e1ch nhi\u1ec7m v\u1ec1 vi\u1ec7c \u0111\u1ec3 x\u1ea3y ra t\u00ecnh tr\u1ea1ng sai ph\u1ea1m k\u00e9o d\u00e0i \u1edf Vietinbank.<\/p>\n<p><strong>Ti\u1ebfp tay l\u1eeba \u0111\u1ea3o<\/strong><\/p>\n<p>Nh\u00ecn v\u00e0o nh\u1eefng v\u1ee5 vi\u1ec7c n\u1ed5i c\u1ed9m c\u1ee7a Vietinbank c\u00f3 th\u1ec3 th\u1ea5y \u0111i\u1ec3m chung h\u1ea7u h\u1ebft xu\u1ea5t ph\u00e1t t\u1eeb qu\u1ea3n tr\u1ecb n\u1ed9i b\u1ed9 trong \u0111\u00f3 c\u00f4ng t\u00e1c qu\u1ea3n l\u00fd c\u00e1n b\u1ed9 c\u00f3 v\u1ea5n \u0111\u1ec1.<\/p>\n<p>Th\u00e1ng 6\/2016 To\u00e0n \u00e1n nh\u00e2n d\u00e2n TP H\u00e0 N\u1ed9i v\u1eeba k\u1ebft th\u00fac phi\u00ean t\u00f2a x\u00e9t x\u1eed v\u1edbi 16 b\u1ecb c\u00e1o trong \u0111\u00f3 c\u00f3 4 b\u1ecb c\u00e1o nguy\u00ean l\u00e0 c\u00e1n b\u1ed9 Vietinbank g\u1ed3m Tr\u1ea7n Kim Ho\u00e0, \u0110inh C\u00f4ng Kh\u00e1nh, Nguy\u1ec5n Xu\u00e2n Thu\u1ef7 v\u00e0 H\u1ed3 Th\u1ecb Kim Ng\u00e2n v\u00ec nhi\u1ec1u t\u1ed9i danh kh\u00e1c nhau.<\/p>\n<p>Theo c\u00e1o tr\u1ea1ng, n\u0103m 2008 Nguy\u1ec5n Th\u00e0nh H\u01b0ng (46 tu\u1ed5i) th\u00e0nh l\u1eadp Cty TNHH MTV Th\u1ee7y Ti\u00ean v\u1edbi ng\u00e0nh ngh\u1ec1 kinh l\u00e0 v\u1eadt li\u1ec7u x\u00e2y d\u1ef1ng, c\u1ea7m \u0111\u1ed3, cho thu\u00ea xe t\u1ef1 l\u00e1i&#8230;<\/p>\n<p><em>Nh\u1eefng v\u1ee5 vi\u1ec7c n\u1ed5i c\u1ed9m c\u1ee7a Vietinbank cho th\u1ea5y, \u0111i\u1ec3m chung h\u1ea7u h\u1ebft xu\u1ea5t ph\u00e1t t\u1eeb qu\u1ea3n tr\u1ecb n\u1ed9i b\u1ed9 trong \u0111\u00f3 c\u00f4ng t\u00e1c qu\u1ea3n l\u00fd c\u00e1n b\u1ed9 c\u00f3 v\u1ea5n \u0111\u1ec1. (\u1ea2nh minh ho\u1ea1)<\/em><\/p>\n<p>T\u1eeb n\u0103m 2009, Nguy\u1ec5n Th\u00e0nh H\u01b0ng chuy\u1ec3n sang kinh doanh b\u1ea5t \u0111\u1ed9ng s\u1ea3n v\u00e0 cho vay n\u00ean nhu c\u1ea7u v\u1ec1 v\u1ed1n r\u1ea5t l\u1edbn. H\u01b0ng \u0111\u00e3 nh\u1edd Tr\u1ea7n Kim H\u00f2a (55 tu\u1ed5i, nguy\u00ean Ph\u00f3 gi\u00e1m \u0111\u1ed1c VietinBank \u0110\u00f4ng Anh) gi\u00fap \u0111\u1ee1 vay v\u1ed1n v\u00e0 \u0111\u01b0\u1ee3c Ho\u00e0 \u0111\u1ed3ng \u00fd.<\/p>\n<p>Sau \u0111\u00f3, H\u01b0ng v\u00e0 nh\u1eefng ng\u01b0\u1eddi kh\u00e1c th\u00e0nh l\u1eadp nhi\u1ec1u c\u00f4ng ty kh\u00e1c nhau r\u1ed3i d\u00f9ng to\u00e0n b\u1ed9 h\u1ed3 s\u01a1 t\u00edn d\u1ee5ng gi\u1ea3, H\u1ee3p \u0111\u1ed3ng t\u00edn d\u1ee5ng th\u1ebf ch\u1ea5p t\u00e0i s\u1ea3n l\u00e0 h\u00e0ng h\u00f3a kh\u00f4ng c\u00f3 th\u1eadt \u0111\u1ec3 vay ti\u1ec1n.<\/p>\n<p>D\u00f9 bi\u1ebft nh\u1eefng c\u00f4ng ty do Nguy\u1ec5n Th\u00e0nh H\u01b0ng l\u1eadp ra kh\u00f4ng ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t kinh doanh nh\u01b0ng H\u00f2a v\u1eabn ch\u1ec9 \u0111\u1ea1o nh\u00e2n vi\u00ean d\u01b0\u1edbi quy\u1ec1n ti\u1ebfp nh\u1eadn v\u00e0 h\u1ee3p th\u1ee9c h\u00f3a h\u1ed3 s\u01a1 vay v\u1ed1n, duy\u1ec7t cho vay tr\u00e1i quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/p>\n<p>Khi \u0111\u00e3 gi\u1ea3i ng\u00e2n, Tr\u1ea7n Kim Ho\u00e0 c\u00f9ng \u0111\u1ed3ng ph\u1ea1m c\u0169ng kh\u00f4ng th\u1ef1c hi\u1ec7n vi\u1ec7c ki\u1ec3m tra, gi\u00e1m s\u00e1t vi\u1ec7c vay v\u1ed1n v\u00e0 s\u1eed d\u1ee5ng v\u1ed1n theo quy \u0111\u1ecbnh \u0111\u1ed3ng th\u1eddi k\u00fd duy\u1ec7t c\u00e1c gi\u1ea5y t\u1edd th\u1ec3 hi\u1ec7n vi\u1ec7c vay v\u00e0 s\u1eed d\u1ee5ng v\u1ed1n c\u1ee7a H\u01b0ng \u0111\u00fang quy \u0111\u1ecbnh.<\/p>\n<p>K\u1ebft qu\u1ea3, t\u00ednh t\u1edbi th\u1eddi \u0111i\u1ec3m kh\u1edfi t\u1ed1 v\u1ee5 \u00e1n, 13 c\u00f4ng ty c\u1ee7a H\u01b0ng v\u00e0 3 c\u00f4ng ty kh\u00e1c li\u00ean quan c\u00f2n n\u1ee3 Vietinbank \u0110\u00f4ng Anh h\u01a1n 382 t\u1ef7 \u0111\u1ed3ng.<\/p>\n<p>K\u1ebft th\u00fac phi\u00ean to\u00e0, H\u0110XX tuy\u00ean ph\u1ea1t Nguy\u1ec5n Th\u00e0nh H\u01b0ng 23 n\u0103m t\u00f9 v\u00ec t\u1ed9i l\u1eeba \u0111\u1ea3o chi\u1ebfm \u0111o\u1ea1t t\u00e0i s\u1ea3n v\u00e0 l\u00e0m gi\u1ea3 con d\u1ea5u, t\u00e0i li\u1ec7u c\u1ee7a c\u01a1 quan, t\u1ed5 ch\u1ee9c.<\/p>\n<p>B\u1ed1n b\u1ecb c\u00e1o nguy\u00ean c\u00e1n b\u1ed9 ng\u00e2n h\u00e0ng Vietinbank chi nh\u00e1nh \u0110\u00f4ng Anh c\u0169ng nh\u1eadn \u00e1n t\u00f9 v\u00ec t\u1ed9i vi ph\u1ea1m quy \u0111\u1ecbnh v\u1ec1 cho vay trong ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00e1c t\u1ed5 ch\u1ee9c t\u00edn d\u1ee5ng. C\u1ee5 th\u1ec3 Tr\u1ea7n Kim Ho\u00e0 l\u0129nh 12 n\u0103m t\u00f9, \u0110inh C\u00f4ng Kh\u00e1nh v\u00e0 Nguy\u1ec5n Xu\u00e2n Thu\u1ef7 m\u1ed7i ng\u01b0\u1eddi 10 n\u0103m t\u00f9, H\u1ed3 Th\u1ecb Kim Ng\u00e2n nh\u1eadn m\u1ee9c \u00e1n 6 n\u0103m t\u00f9.<\/p>\n<p>Trong khi \u0111\u00f3 m\u1edbi \u0111\u00e2y, ng\u00e0y 9\/2017, Vi\u1ec7n KSND TP.HCM v\u1eeba truy t\u1ed1 b\u1ecb can Hu\u1ef3nh T\u1ea5n Lu\u1eadt, 43 tu\u1ed5i, ng\u1ee5 Q.11, TP.HCM, nguy\u00ean c\u00e1n b\u1ed9 Ng\u00e2n h\u00e0ng TMCP C\u00f4ng th\u01b0\u01a1ng VN (Vietinbank) chi nh\u00e1nh 1, TP.HCM ra tr\u01b0\u1edbc TAND TP.HCM, v\u1ec1 t\u1ed9i \u201cl\u1ea1m d\u1ee5ng t\u00edn nhi\u1ec7m chi\u1ebfm \u0111o\u1ea1t t\u00e0i s\u1ea3n\u201d, v\u1edbi khung h\u00ecnh ph\u1ea1t t\u1eeb 12 \u2013 20 n\u0103m ho\u1eb7c t\u00f9 chung th\u00e2n.<\/p>\n<p>Theo c\u00e1o tr\u1ea1ng c\u1ee7a Vi\u1ec7n KSND t\u1ed1i cao, m\u1eb9 c\u1ee7a b\u1ecb can Lu\u1eadt c\u00f3 m\u1ed1i quan h\u1ec7 th\u00e2n thi\u1ebft v\u1edbi b\u00e0 V\u00f5 Th\u1ecb Ki\u00ean (ng\u1ee5 Q.11).<\/p>\n<p>Bi\u1ebft b\u00e0 Ki\u00ean c\u00f3 nhi\u1ec1u kho\u1ea3n ti\u1ec1n g\u1eedi ti\u1ebft ki\u1ec7m t\u1ea1i c\u00e1c ng\u00e2n h\u00e0ng n\u00ean m\u1eb9 Lu\u1eadt nh\u1edd b\u00e0 Ki\u00ean g\u1eedi ti\u1ec1n v\u00e0o c\u00e1c ph\u00f2ng giao d\u1ecbch Vietinbank do Lu\u1eadt ph\u1ee5 tr\u00e1ch gi\u00fap b\u1ecb can t\u0103ng doanh s\u1ed1 huy \u0111\u1ed9ng v\u1ed1n. B\u00e0 Ki\u00ean \u0111\u1ed3ng \u00fd v\u00e0 b\u1eaft \u0111\u1ea7u g\u1eedi ti\u1ec1n t\u1eeb th\u00e1ng 7\/2010.<\/p>\n<p>V\u00ec l\u01b0\u1ee3ng ti\u1ec1n g\u1eedi c\u1ee7a b\u00e0 Ki\u00ean l\u1edbn n\u00ean t\u1eeb th\u00e1ng 10\/2011, Vietinbank chi nh\u00e1nh 1 \u0111\u1ed3ng \u00fd cho Lu\u1eadt \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n c\u00e1c giao d\u1ecbch t\u1ea1i nh\u00e0 b\u00e0 Ki\u00ean\u2026<\/p>\n<p>C\u0169ng trong th\u1eddi gian t\u1eeb th\u00e1ng 10\/2010 \u0111\u1ebfn 11\/2012, khi t\u1ea1o \u0111\u01b0\u1ee3c s\u1ef1 tin t\u01b0\u1edfng, Lu\u1eadt vay h\u01a1n 239 t\u1ec9 \u0111\u1ed3ng v\u00e0 g\u1ea7n 8.700 USD c\u1ee7a b\u00e0 Ki\u00ean \u0111\u1ec3 l\u00e0m d\u1ecbch v\u1ee5 \u0111\u00e1o h\u1ea1n ng\u00e2n h\u00e0ng cho c\u00e1c c\u00e1 nh\u00e2n, t\u1ed5 ch\u1ee9c c\u00f3 nhu c\u1ea7u vay v\u1ed1n tr\u1ea3 c\u00e1c kho\u1ea3n t\u00edn d\u1ee5ng \u0111\u1ebfn h\u1ea1n \u0111\u1ec3 h\u1ecd \u0111\u01b0\u1ee3c vay l\u1ea1i. Theo \u0111\u00f3, l\u00e3i su\u1ea5t Lu\u1eadt tr\u1ea3 cho b\u00e0 Ki\u00ean cao h\u01a1n l\u00e3i su\u1ea5t ng\u00e2n h\u00e0ng.<\/p>\n<p>N\u0103m 2014, khi b\u1ecb b\u00e0 Ki\u00ean li\u00ean t\u1ee5c \u0111\u00f2i n\u1ee3, Lu\u1eadt kh\u00f4ng c\u00f2n kh\u1ea3 n\u0103ng tr\u1ea3 n\u1ee3 n\u00ean \u0111\u00e3 chi\u1ebfm \u0111o\u1ea1t s\u1ed1 ti\u1ec1n \u0111\u00e3 vay c\u1ee7a b\u00e0 Ki\u00ean b\u1eb1ng th\u1ee7 \u0111o\u1ea1n so\u1ea1n th\u1ea3o, in gh\u00e9p th\u00eam n\u1ed9i dung v\u00e0o 9 t\u1edd gi\u1ea5y th\u1ec3 hi\u1ec7n \u0111\u00e3 tr\u1ea3 h\u1ebft n\u1ee3 cho b\u00e0 Ki\u00ean; \u0111\u1ed3ng th\u1eddi, Lu\u1eadt c\u00f2n l\u00e0m gi\u1ea3 bi\u00ean nh\u1eadn ch\u00ednh b\u1ea3n th\u00e2n cho b\u00e0 Ki\u00ean vay 82 t\u1ec9 \u0111\u1ed3ng, g\u1ea7n 3.900 l\u01b0\u1ee3ng v\u00e0ng SJC.<\/p>\n<p>Sau khi ho\u00e0n th\u00e0nh c\u00e1c gi\u1ea5y t\u1edd tr\u00ean, Lu\u1eadt g\u1ecdi \u0111i\u1ec7n, nh\u1eafn tin cho b\u00e0 Ki\u00ean \u0111\u00f2i n\u1ee3.<\/p>\n<p>Th\u00e1ng 8.2014, Lu\u1eadt l\u00e0m \u0111\u01a1n t\u1ed1 c\u00e1o b\u00e0 Ki\u00ean chi\u1ebfm \u0111o\u1ea1t c\u1ee7a m\u00ecnh 82 t\u1ec9 \u0111\u1ed3ng v\u00e0 g\u1ea7n 3.900 l\u01b0\u1ee3ng v\u00e0ng SJC. Th\u00e1ng 9\/2014, Lu\u1eadt kh\u1edfi ki\u1ec7n ra t\u00f2a \u00e1n \u0111\u1ec3 \u0111\u00f2i n\u1ee3 nh\u01b0ng ngay sau khi b\u00e0 Ki\u00ean c\u00f3 \u0111\u01a1n t\u1ed1 c\u00e1o l\u1ea1i Lu\u1eadt c\u00f3 h\u00e0nh vi gian d\u1ed1i chi\u1ebfm \u0111o\u1ea1t t\u00e0i s\u1ea3n th\u00ec Lu\u1eadt r\u00fat \u0111\u01a1n kh\u1edfi ki\u1ec7n.<\/p>\n<p>Ti\u1ebfn h\u00e0nh \u0111i\u1ec1u tra, Vi\u1ec7n khoa h\u1ecdc h\u00ecnh s\u1ef1 B\u1ed9 C\u00f4ng an gi\u00e1m \u0111\u1ecbnh, k\u1ebft lu\u1eadn ch\u1eef k\u00fd tr\u00ean 9 t\u1edd gi\u1ea5y li\u00ean quan Lu\u1eadt d\u00f9ng \u0111\u1ec3 chi\u1ebfm \u0111o\u1ea1t ti\u1ec1n c\u1ee7a b\u00e0 Ki\u00ean l\u00e0 do Lu\u1eadt v\u00e0 m\u1ed9t ng\u01b0\u1eddi kh\u00e1c k\u00fd. Tuy nhi\u00ean, qu\u00e1 tr\u00ecnh \u0111i\u1ec1u tra x\u00e1c \u0111\u1ecbnh Lu\u1eadt th\u1ef1c hi\u1ec7n h\u00e0nh vi ph\u1ea1m t\u1ed9i m\u1ed9t m\u00ecnh, kh\u00f4ng b\u00e0n b\u1ea1c v\u1edbi ai n\u00ean kh\u00f4ng \u0111\u1ee7 c\u01a1 s\u1edf x\u1eed l\u00fd nh\u1eefng \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1c.<\/p>\n<p><strong><em>C\u00f2n ti\u1ebfp&#8230;<\/em><\/strong><\/p>\n<p><strong>Minh Ho\u00e0ng<\/strong><\/p>\n<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<\/p>\n<p><strong><em>Gia \u0111\u00ecnh (B\u1ea1n \u0111\u1ecdc) 21-8-2017:<\/em><\/strong><\/p>\n<p><em><a href=\"http:\/\/www.giadinhvietnam.com\/choi-bo-trach-nhiem-voi-khach-hang-cach-hanh-xu-quen-thuoc-cua-vietinbank-d116901.html\">http:\/\/www.giadinhvietnam.com\/choi-bo-trach-nhiem-voi-khach-hang-cach-hanh-xu-quen-thuoc-cua-vietinbank-d116901.html<\/a><\/em><\/p>\n<p><em>(71\/2.163)<\/em>","protected":false},"excerpt":{"rendered":"<p>(G\u0110) &#8211; Ch\u1ed1i b\u1ecf tr\u00e1ch nhi\u1ec7m, \u0111\u1ed5 l\u1ed7i cho kh\u00e1ch h\u00e0ng d\u01b0\u1eddng nh\u01b0 l\u00e0 c\u00e1ch m\u00e0 Ng\u00e2n h\u00e0ng TMCP C\u00f4ng Th\u01b0\u01a1ng Vi\u1ec7t Nam (Vietinbank) \u0111ang \u00e1p d\u1ee5ng trong \u201cch\u00ednh s\u00e1ch\u201d ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh. Th\u00f3i quen ch\u1ed1i b\u1ecf tr\u00e1ch nhi\u1ec7m? Nh\u1eefng ng\u00e0y qua th\u00f4ng tin m\u1ed9t ng\u01b0\u1eddi d\u00e2n s\u1ed1ng t\u1ea1i Ph\u00fa Th\u1ecd b\u1ed7ng [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":27503,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[17,26],"tags":[],"class_list":["post-27500","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-binh-luan-gop-y","category-legal-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>1.451. 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Nh\u1eefng ng\u00e0y qua th\u00f4ng tin m\u1ed9t ng\u01b0\u1eddi d\u00e2n s\u1ed1ng t\u1ea1i Ph\u00fa Th\u1ecd b\u1ed7ng [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/anvilaw.com\/vi\/1-451-choi-bo-trach-nhiem-voi-khach-hang-cach-hanh-xu-quen-thuoc-cua-vietinbank\/\" \/>\n<meta property=\"og:site_name\" content=\"ANVI Law Firm\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/anvilawfirm\" \/>\n<meta property=\"article:published_time\" content=\"2017-08-21T02:38:21+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-16T02:40:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/anvilaw.com\/wp-content\/uploads\/2022\/06\/22-3.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"615\" \/>\n\t<meta property=\"og:image:height\" content=\"461\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"administrator\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@anvilawfirm\" \/>\n<meta name=\"twitter:site\" content=\"@anvilawfirm\" \/>\n<meta name=\"twitter:label1\" content=\"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi\" \/>\n\t<meta name=\"twitter:data1\" content=\"administrator\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data2\" content=\"16 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/anvilaw.com\\\/vi\\\/1-451-choi-bo-trach-nhiem-voi-khach-hang-cach-hanh-xu-quen-thuoc-cua-vietinbank\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/anvilaw.com\\\/vi\\\/1-451-choi-bo-trach-nhiem-voi-khach-hang-cach-hanh-xu-quen-thuoc-cua-vietinbank\\\/\"},\"author\":{\"name\":\"administrator\",\"@id\":\"https:\\\/\\\/anvilaw.com\\\/vi\\\/#\\\/schema\\\/person\\\/eb3eded70711d9ebee6ffdcf3118521b\"},\"headline\":\"1.451. 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