{"id":39604,"date":"2024-05-16T15:32:48","date_gmt":"2024-05-16T08:32:48","guid":{"rendered":"https:\/\/anvilaw.com\/vi\/?p=39604"},"modified":"2024-10-02T15:18:31","modified_gmt":"2024-10-02T08:18:31","slug":"3-738-doanh-nghiep-bao-hiem-nhan-tho-dang-lam-gi-de-lay-lai-niem-tin-cua-khach-hang","status":"publish","type":"post","link":"https:\/\/anvilaw.com\/vi\/3-738-doanh-nghiep-bao-hiem-nhan-tho-dang-lam-gi-de-lay-lai-niem-tin-cua-khach-hang\/","title":{"rendered":"3.738. Doanh nghi\u1ec7p b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd \u0111ang l\u00e0m g\u00ec \u0111\u1ec3 l\u1ea5y l\u1ea1i ni\u1ec1m tin c\u1ee7a kh\u00e1ch h\u00e0ng?"},"content":{"rendered":"

Doanh nghi\u1ec7p b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd \u0111ang l\u00e0m g\u00ec \u0111\u1ec3 l\u1ea5y l\u1ea1i ni\u1ec1m tin c\u1ee7a kh\u00e1ch h\u00e0ng?<\/span><\/h4>\n
(ANTT) – Trong c\u00e1c l\u00f9m x\u00f9m ng\u00e0nh b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd th\u1eddi gian qua th\u01b0\u1eddng c\u00f3 c\u00e2u chuy\u1ec7n ng\u01b0\u1eddi t\u01b0 v\u1ea5n n\u00f3i \u0111\u00e3 t\u01b0 v\u1ea5n \u0111\u1ea7y \u0111\u1ee7, nh\u01b0ng kh\u00e1ch h\u00e0ng th\u00ec ph\u1ea3n \u00e1nh l\u00e0 ch\u01b0a \u0111\u1ea7y \u0111\u1ee7 ho\u1eb7c sai l\u1ec7ch, doanh nghi\u1ec7p kh\u00f3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c ai \u0111\u00fang ai sai \u0111\u1ec3 x\u1eed l\u00fd khi\u1ebfu n\u1ea1i. Hi\u1ec7n nhi\u1ec1u doanh nghi\u1ec7p \u0111\u00e3 ch\u1ee7 \u0111\u1ed9ng th\u1ef1c hi\u1ec7n ghi \u00e2m t\u01b0 v\u1ea5n, thay \u0111\u1ed5i quy tr\u00ecnh x\u00e1c th\u1ef1c th\u00f4ng tin v\u00e0 gi\u00e1m s\u00e1t ph\u00e1t h\u00e0nh h\u1ee3p \u0111\u1ed3ng ch\u1eb7t ch\u1ebd h\u01a1n.<\/span><\/strong><\/h5>\n

\"Doanh<\/p>\n

S\u00e1ng 16\/5, Hi\u1ec7p h\u1ed9i B\u1ea3o hi\u1ec3m Vi\u1ec7t Nam \u0111\u00e3 t\u1ed5 ch\u1ee9c h\u1ed9i th\u1ea3o “Kh\u00f4i ph\u1ee5c ni\u1ec1m tin ng\u00e0nh b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd: T\u1ea7m nh\u00ecn & Gi\u1ea3i ph\u00e1p”.<\/p>\n

Theo Hi\u1ec7p h\u1ed9i B\u1ea3o hi\u1ec3m Vi\u1ec7t Nam, t\u00ednh \u0111\u1ebfn th\u00e1ng 03\/2024, t\u1ed5ng t\u00e0i s\u1ea3n to\u00e0n ng\u00e0nh b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd \u01b0\u1edbc \u0111\u1ea1t 801.307 t\u1ef7 \u0111\u1ed3ng, t\u0103ng 9,1% so v\u1edbi c\u00f9ng k\u1ef3 n\u0103m ngo\u00e1i; t\u1ed5ng s\u1ed1 ti\u1ec1n \u0111\u1ea7u t\u01b0 \u01b0\u1edbc \u0111\u1ea1t 703.031 t\u1ef7 \u0111\u1ed3ng, t\u0103ng 8,7%; t\u1ed5ng d\u1ef1 ph\u00f2ng nghi\u1ec7p v\u1ee5 \u0111\u1ea1t 581.857 t\u1ef7 \u0111\u1ed3ng, t\u0103ng 6,5%; v\u1ed1n ch\u1ee7 s\u1edf h\u1eefu \u0111\u1ea1t 159.409 t\u1ef7 \u0111\u1ed3ng, t\u0103ng 10,8%. \u0110\u00e1ng ch\u00fa \u00fd, t\u1ed5ng chi tr\u1ea3 quy\u1ec1n l\u1ee3i b\u1ea3o hi\u1ec3m trong qu\u00fd I\/2024 \u0111\u1ea1t 15.483 t\u1ef7 \u0111\u1ed3ng, t\u0103ng 35% so v\u1edbi c\u00f9ng k\u1ef3 2023.<\/p>\n

Hi\u1ec7n nay, khu\u00f4n kh\u1ed5 ph\u00e1p l\u00fd v\u1ec1 kinh doanh b\u1ea3o hi\u1ec3m \u0111\u01b0\u1ee3c h\u00ecnh th\u00e0nh \u0111\u1ea7y \u0111\u1ee7 v\u00e0 \u0111\u1ed3ng b\u1ed9, \u0111\u1ea3m b\u1ea3o m\u00f4i tr\u01b0\u1eddng ph\u00e1p l\u00fd c\u00f4ng khai, minh b\u1ea1ch v\u00e0 b\u00ecnh \u0111\u1eb3ng cho c\u00e1c doanh nghi\u1ec7p b\u1ea3o hi\u1ec3m thu\u1ed9c m\u1ecdi th\u00e0nh ph\u1ea7n kinh t\u1ebf tham gia ho\u1ea1t \u0111\u1ed9ng tr\u00ean th\u1ecb tr\u01b0\u1eddng. Lu\u1eadt Kinh doanh b\u1ea3o hi\u1ec3m n\u0103m 2022 \u0111\u01b0\u1ee3c Qu\u1ed1c h\u1ed9i th\u00f4ng qua ng\u00e0y 16\/6\/2022 v\u00e0 c\u00f3 hi\u1ec7u l\u1ef1c thi h\u00e0nh k\u1ec3 t\u1eeb ng\u00e0y 01\/01\/2023 c\u00f9ng c\u00e1c v\u0103n b\u1ea3n Ngh\u1ecb \u0111\u1ecbnh, Th\u00f4ng t\u01b0 h\u01b0\u1edbng d\u1eabn c\u0169ng \u0111\u00e3 \u0111\u01b0\u1ee3c ho\u00e0n thi\u1ec7n \u0111\u1ed3ng b\u1ed9 \u0111\u1ec3 t\u1ea1o c\u01a1 s\u1edf cho th\u1ecb tr\u01b0\u1eddng b\u1ea3o hi\u1ec3m Vi\u1ec7t Nam minh b\u1ea1ch, chuy\u00ean nghi\u1ec7p.<\/p>\n

Sau 30 n\u0103m ph\u00e1t tri\u1ec3n, ng\u00e0nh b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd \u0111ang \u0111\u1ed1i m\u1eb7t v\u1edbi nhi\u1ec1u kh\u00f3 kh\u0103n, \u0111\u1eb7c bi\u1ec7t l\u00e0 s\u1ef1 suy gi\u1ea3m ni\u1ec1m tin c\u1ee7a kh\u00e1ch h\u00e0ng, khi\u1ebfn doanh thu s\u1ee5t gi\u1ea3m \u0111\u00e1ng k\u1ec3 k\u1ec3 t\u1eeb n\u0103m 2023. \u00d4ng Ng\u00f4 Trung D\u0169ng, Ph\u00f3 T\u1ed5ng Th\u01b0 k\u00fd Hi\u1ec7p h\u1ed9i B\u1ea3o hi\u1ec3m Vi\u1ec7t Nam cho bi\u1ebft, c\u00e1c doanh nghi\u1ec7p b\u1ea3o hi\u1ec3m \u0111\u00e3 c\u00f3 nhi\u1ec1u gi\u1ea3i ph\u00e1p, t\u1eadp trung v\u00e0o vi\u1ec7c kh\u00f4i ph\u1ee5c ni\u1ec1m tin c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

Ph\u00f3 T\u1ed5ng Th\u01b0 k\u00fd Hi\u1ec7p h\u1ed9i B\u1ea3o hi\u1ec3m cho bi\u1ebft, nhi\u1ec1u doanh nghi\u1ec7p \u0111\u00e3 c\u1ea3i ti\u1ebfn b\u1ed9 H\u1ee3p \u0111\u1ed3ng b\u1ea3o hi\u1ec3m \u0111\u1ec3 t\u0103ng c\u01b0\u1eddng t\u00ednh minh b\u1ea1ch v\u00e0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. Tr\u01b0\u1edbc \u0111\u00e2y, b\u1ed9 h\u1ee3p \u0111\u1ed3ng qu\u00e1 nhi\u1ec1u n\u1ed9i dung, nhi\u1ec1u trang v\u1edbi c\u00e1c thu\u1eadt ng\u1eef \u0111\u00e3 khi\u1ebfn kh\u00e1ch h\u00e0ng ph\u1ea3n \u00e1nh kh\u00f3 hi\u1ec3u v\u1ec1 s\u1ea3n ph\u1ea9m. Hi\u1ec7n nay \u0111\u00e3 c\u00f3 b\u1ea3n t\u00f3m t\u1eaft quy t\u1eafc v\u00e0 \u0111i\u1ec1u kho\u1ea3n b\u00ean c\u1ea1nh quy t\u1eafc v\u00e0 \u0111i\u1ec1u kho\u1ea3n s\u1ea3n ph\u1ea9m \u0111\u1ea7y \u0111\u1ee7. C\u00e1c doanh nghi\u1ec7p c\u0169ng c\u1ea3i thi\u1ec7n c\u00f4ng c\u1ee5, kh\u1ea3 n\u0103ng tra c\u1ee9u gi\u00fap kh\u00e1ch h\u00e0ng thu\u1eadn ti\u1ec7n h\u01a1n khi \u0111\u1ecdc h\u1ee3p \u0111\u1ed3ng b\u1ea3o hi\u1ec3m.<\/p>\n

Ngo\u00e0i ra, doanh nghi\u1ec7p b\u1ea3o hi\u1ec3m c\u0169ng \u0111\u1ea9y m\u1ea1nh vi\u1ec7c c\u1ea3i ti\u1ebfn c\u00e1c quy tr\u00ecnh nghi\u1ec7p v\u1ee5, n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ed9i ng\u0169 t\u01b0 v\u1ea5n, ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng t\u01b0 v\u1ea5n. \u00d4ng D\u0169ng v\u00ed d\u1ee5, sau nh\u1eefng l\u00f9m x\u00f9m v\u1ec1 kh\u00e1ch h\u00e0ng ph\u1ea3n \u00e1nh kh\u00f4ng \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n \u0111\u1ea7y \u0111\u1ee7 th\u00ec quy \u0111\u1ecbnh cu\u1ed9c g\u1ecdi ch\u00e0o m\u1eebng ch\u1eb7t ch\u1ebd h\u01a1n, mua h\u00e0ng \u1ea9n danh \u0111\u1ec3 ki\u1ec3m tra ch\u1ea5t l\u01b0\u1ee3ng t\u01b0 v\u1ea5n. \u0110\u1eb7c bi\u1ec7t l\u00e0 vi\u1ec7c ghi \u00e2m qu\u00e1 tr\u00ecnh t\u01b0 v\u1ea5n b\u1ea3o hi\u1ec3m \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n t\u00edch c\u1ef1c.<\/p>\n

“Trong c\u00e1c l\u00f9m x\u00f9m th\u1eddi gian qua th\u01b0\u1eddng c\u00f3 c\u00e2u chuy\u1ec7n ng\u01b0\u1eddi t\u01b0 v\u1ea5n n\u00f3i \u0111\u00e3 t\u01b0 v\u1ea5n \u0111\u1ea7y \u0111\u1ee7, nh\u01b0ng kh\u00e1ch h\u00e0ng th\u00ec ph\u1ea3n \u00e1nh l\u00e0 ch\u01b0a \u0111\u1ea7y \u0111\u1ee7 ho\u1eb7c sai l\u1ec7ch. Tr\u01b0\u1edbc \u0111\u00e2y, doanh nghi\u1ec7p kh\u00f3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c ai \u0111\u00fang ai sai \u0111\u1ec3 x\u1eed l\u00fd khi\u1ebfu n\u1ea1i. T\u1eeb 1\/7 c\u00f3 quy \u0111\u1ecbnh v\u1ec1 ghi \u00e2m b\u1eaft bu\u1ed9c, nh\u01b0ng k\u1ec3 c\u1ea3 khi ch\u01b0a c\u00f3 quy \u0111\u1ecbnh th\u00ec nhi\u1ec1u doanh nghi\u1ec7p c\u0169ng \u0111\u00e3 ch\u1ee7 \u0111\u1ed9ng th\u1ef1c hi\u1ec7n vi\u1ec7c ghi \u00e2m qu\u00e1 tr\u00ecnh t\u01b0 v\u1ea5n”, \u00f4ng D\u0169ng n\u00f3i.<\/p>\n

Ngo\u00e0i ra c\u00f2n c\u00f3 c\u00e1c gi\u1ea3i ph\u00e1p kh\u00e1c \u0111\u1ec3 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, r\u00fat ng\u1eafn th\u1eddi gian th\u1ea9m \u0111\u1ecbnh ph\u00e1t h\u00e0nh h\u1ee3p \u0111\u1ed3ng, chi tr\u1ea3 quy\u1ec1n l\u1ee3i b\u1ea3o hi\u1ec3m, mua b\u1ea3o hi\u1ec3m tr\u1ef1c tuy\u1ebfn,\u2026<\/p>\n

Tham gia h\u1ed9i th\u1ea3o v\u1edbi ph\u1ea7n tr\u00ecnh b\u00e0y chuy\u00ean \u0111\u1ec1 v\u1ec1 “T\u00e1c \u0111\u1ed9ng c\u1ee7a b\u1ea3o hi\u1ec3m \u0111\u1ebfn s\u1ef1 ph\u00e1t tri\u1ec3n kinh t\u1ebf \u1edf Vi\u1ec7t Nam”, \u0111\u1ea1i di\u1ec7n Prudential cho bi\u1ebft b\u00e1o c\u00e1o n\u00e0y l\u00e0 m\u1ed9t ph\u1ea7n trong d\u1ef1 \u00e1n nghi\u00ean c\u1ee9u h\u1ee3p t\u00e1c v\u1edbi PwC th\u1ef1c hi\u1ec7n t\u1ea1i s\u00e1u th\u1ecb tr\u01b0\u1eddng ASEAN.<\/p>\n

Tr\u00ecnh b\u00e0y b\u00e1o c\u00e1o “T\u00e1c \u0111\u1ed9ng c\u1ee7a b\u1ea3o hi\u1ec3m \u0111\u1ebfn s\u1ef1 ph\u00e1t tri\u1ec3n kinh t\u1ebf \u1edf Vi\u1ec7t Nam”, \u0111\u1ea1i di\u1ec7n PwC, b\u00e0 Wai-duen Lee, Ph\u00f3 Gi\u00e1m \u0111\u1ed1c c\u1ee7a PwC H\u1ed3ng K\u00f4ng cho bi\u1ebft, ng\u00e0nh b\u1ea3o hi\u1ec3m \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c duy tr\u00ec \u1ed5n \u0111\u1ecbnh c\u1ee7a h\u1ec7 th\u1ed1ng t\u00e0i ch\u00ednh khi l\u00e0 nh\u1eefng nh\u00e0 \u0111\u1ea7u t\u01b0 l\u1edbn tr\u00ean th\u1ecb tr\u01b0\u1eddng t\u00e0i ch\u00ednh, c\u00f3 m\u1ed1i li\u00ean k\u1ebft ch\u1eb7t ch\u1ebd v\u1edbi c\u00e1c ng\u00e2n h\u00e0ng v\u00e0 c\u00e1c t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh kh\u00e1c v\u00e0 g\u00f3p ph\u1ea7n b\u1ea3o v\u1ec7 s\u1ef1 \u1ed5n \u0111\u1ecbnh c\u1ee7a b\u1ea3ng c\u00e2n \u0111\u1ed1i t\u00e0i s\u1ea3n c\u1ee7a c\u00e1c h\u1ed9 gia \u0111\u00ecnh v\u00e0 c\u00e1c doanh nghi\u1ec7p. B\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd c\u00f3 t\u00e1c \u0111\u1ed9ng vi\u1ec7c t\u00edch l\u0169y hay \u0111\u1ea7u t\u01b0, c\u00f3 t\u00e1c \u0111\u1ed9ng thu\u1eadn l\u1ee3i \u0111\u1ebfn \u0111\u1ea7u t\u01b0 ho\u1eb7c t\u00edch l\u0169y v\u1ed1n, t\u1eeb \u0111\u00f3 s\u1ebd th\u00fac \u0111\u1ea9y h\u01a1n n\u1eefa t\u0103ng tr\u01b0\u1edfng kinh t\u1ebf.<\/p>\n

C\u0169ng t\u1ea1i H\u1ed9i th\u1ea3o, Lu\u1eadt s\u01b0\u00a0<\/span><\/a>Tr\u01b0\u01a1ng Thanh \u0110\u1ee9c<\/a>\u00a0– Gi\u00e1m \u0111\u1ed1c C\u00f4ng ty Lu\u1eadt<\/a> ANVI<\/strong><\/a>\u00a0nh\u1eadn \u0111\u1ecbnh, kh\u1ee7ng ho\u1ea3ng v\u1eeba r\u1ed3i v\u1edbi ng\u00e0nh b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd l\u00e0 r\u1ea5t l\u1edbn, nh\u01b0ng r\u1ea5t may ch\u00fang ta \u0111\u00e3 c\u00f3 ph\u1ea3n \u1ee9ng, gi\u1ea3i ph\u00e1p \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh. V\u1edbi nh\u1eadn th\u1ee9c thay \u0111\u1ed5i, h\u00e0nh lang ph\u00e1p l\u00fd thay \u0111\u1ed5i, quy tr\u00ecnh, s\u1ea3n ph\u1ea9m m\u00e0 c\u00e1c doanh nghi\u1ec7p b\u1ea3o hi\u1ec3m \u0111ang c\u1ea3i ti\u1ebfn th\u00ec doanh s\u1ed1 quy m\u00f4 th\u1ecb tr\u01b0\u1eddng s\u1ebd t\u0103ng tr\u1edf l\u1ea1i, v\u00e0 quan tr\u1ecdng l\u00e0 ch\u1ea5t l\u01b0\u1ee3ng h\u01a1n, minh b\u1ea1ch h\u01a1n gi\u00fap th\u1ecb tr\u01b0\u1eddng ph\u00e1t tri\u1ec3n l\u00e2u d\u00e0i.<\/em><\/p>\n

Lan Anh<\/strong><\/p>\n

————-<\/em><\/p>\n

An ninh ti\u1ec1n t\u1ec7 (Caf\u00e9 land)16-5-2024:<\/em><\/strong><\/p>\n

https:\/\/antt.nguoiduatin.vn\/doanh-nghiep-bao-hiem-nhan-tho-dang-lam-gi-de-lay-lai-niem-tin-cua-khach-hang-14584.html<\/a><\/em><\/p>\n

(90\/1.014)<\/em>","protected":false},"excerpt":{"rendered":"

Doanh nghi\u1ec7p b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd \u0111ang l\u00e0m g\u00ec \u0111\u1ec3 l\u1ea5y l\u1ea1i ni\u1ec1m tin c\u1ee7a kh\u00e1ch h\u00e0ng? (ANTT) – Trong c\u00e1c l\u00f9m x\u00f9m ng\u00e0nh b\u1ea3o hi\u1ec3m nh\u00e2n th\u1ecd th\u1eddi gian qua th\u01b0\u1eddng c\u00f3 c\u00e2u chuy\u1ec7n ng\u01b0\u1eddi t\u01b0 v\u1ea5n n\u00f3i \u0111\u00e3 t\u01b0 v\u1ea5n \u0111\u1ea7y \u0111\u1ee7, nh\u01b0ng kh\u00e1ch h\u00e0ng th\u00ec ph\u1ea3n \u00e1nh l\u00e0 ch\u01b0a \u0111\u1ea7y \u0111\u1ee7 ho\u1eb7c […]<\/p>\n","protected":false},"author":2,"featured_media":39605,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[17,26],"tags":[51,36],"class_list":["post-39604","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-binh-luan-gop-y","category-legal-media","tag-luat-su-bao-hiem","tag-luat-su-ngan-hang"],"acf":[],"yoast_head":"\n3.738. 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